Fiscal Year

2022

Case Number

A-21215-26300

Case Status

Certified-Expired

Received Date

2021-08-20

Decision Date

2022-01-25

Refile

N

Original File Date

2022-01-01 10:49:34

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

TUMLARE CORPORATION

Employer Name Slug

tumlare-corporation

Employer Address 1

271 WAVERLY OAKS RD.

Employer Address 2

SUITE 209

Employer City

WALTHAM

Employer City Slug

waltham

Employer State

MASSACHUSETTS

Employer State Slug

massachusetts

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

2452

Employer Phone

978-579-0020

Employer Number of Employees

20

Employer Year Commenced Business

1982

NAICS Code

561510

FW Ownership Interest

N

Employer Contact Name

Dawn Condry

Employer Contact Address 1

271 Waverly Oaks Rd.

Employer Contact Address 2

Suite 209

Employer Contact City

Waltham

Employer Contact State/Province

MASSACHUSETTS

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

2452

Employer Contact Phone

978-579-0020

Employer Contact Email

Dawn.Condry@kuonitumlare.com

Agent Attorney Name

Anthony F Siliato

Agent Attorney Firm Name

Meyner and Landis LLP

Agent Attorney Phone

(973) 602-3440

Agent Attorney Address 1

One Gateway Center

Agent Attorney Address 2

, Ste. 2500

Agent Attorney City

Newark

Agent Attorney State/Province

NEW JERSEY

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

7102

Agent Attorney Email

asiliato@meyner.com

PW Track Number

P10020365984089

PW SOC Code

41-3041

PW SOC Title

Travel Agents

PW Skill Level

Level IV

PW Wage

61984.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2021-05-11

PW Expiration Date

2021-08-09

Wage Offer From

61984.00

Wage Offer To

0.00

Average Salary

61984.00

Wage Unit of Pay

Year

Worksite Address 1

271 Waverley Oaks Road, Suite 209

Worksite Address 2

Worksite City

Waltham

Worksite City Slug

waltham

Worksite State

MASSACHUSETTS

Worksite Postal Code

2452

Job Title

Key Account Travel Representative

Job Title Slug

key-account-travel-representative

Minimum Education

None

Major Field of Study

Required Training

N

Required Experience

Y

Required Experience Months

36

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

N

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

36

Accept Alternative Job Title

Any occupation which includes the required exp.skills.

Job Opportunity Requirements Normal

Y

Foreign Language Required

Y

Specific Skills

Must have 3 years of experience serving clients in the LATAM region; 3 years of experience from a multinational organization in the travel or hospitality industry, managing and enhancing top client accounts; 3 years of experience with an operating system such as AS400 or Oracle; 2 years of experience with Salesforce; Must be highly proficient in the use of computer equipment and supporting software in a Windows based environment BI System, DOSQUOS, Microsoft Teams, 8x8; Must have the ability to communicate effectively both orally and in writing in English, Portuguese 50 and Spanish 15; Ability to travel 25 to 40 of the time domestic and internationally May work from home office from anywhere in the U.S.br br BUSINESS NECESSITY OF FOREIGN LANGUAGEbr Must have the ability to communicate effectively both orally and in writing in English, Portuguese 50 and Spanish 15 in order to contact Spanish and Portuguese speaking clients via email, telephone and other channels Zoom, Skype, Whats app to collect customers needs; provide products and services including but not limited to dedicated guaranteed departures with Portuguese Speaking guides offered by Kuoni Tumlare; provide brochures and publications in Portuguese containing travel information with our tour packages; receive, qualify and quote new requests from Spanish and Portuguese speaking clients for customized tours; plan and produce quotes to be sent to Spanish and Portuguese speaking customers; follow up and review offers with Spanish and Portuguese speaking customers; revise offers and present revised pricing and itinerary with hotels and land services according to clients feedback Spanish and Portuguese speaking clients; prepare prices and markups according to each market Spanish and Portuguese speaking markets; negotiate offer with Spanish and Portuguese speaking clients to meet client specifications and needs as identified through needs analysis, client history and through client activity; arrange the reservations and make sure confirmed hotels are accepted by Spanish and Portuguese speaking customers; negotiate terms and conditions with hotel and suppliers on clients behalf Spanish and Portuguese speaking clients; send final contract to Spanish and Portuguese speaking clients with hotels confirmed, terms and conditions and payment deadlines; turnaround situations from Spanish and Portuguese clients where client loyalty is at risk such as managing client account needs, quality complaints during on the road tour, extend cancellation and payment deadlines; drive the relationship through regular calls to Spanish and Portuguese speaking clients, meetings with Spanish and Portuguese speaking decision makers and sales visits to develop client relationships and plan future opportunities in order to increase sales revenue, managing top accounts Spanish and Portuguese speaking clients; understand client business to identify market opportunities Spanish and Portuguese speaking clients; develop and strategy of new product offering and destinations to existing Spanish and Portuguese speaking customer base; make cold calls to Spanish and Portuguese speaking markets to identify potential new customers; articulate sympathizing with client travel concerns in order to ensure utmost customer satisfaction and loyalty Spanish and Portuguese speaking customers.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

N

Application for College/University Teacher

N

SWA Job Order Start Date

2021-05-21

SWA Job Order End Date

2021-06-23

Sunday Edition Newspaper

Y

First Newspaper Name

Boston Globe

First Advertisement Start Date

2021-06-06

Second Newspaper Ad Name

Boston Globe

Second Advertisement Type

Newspaper

Second Ad Start Date

2021-06-13

Employer Website From Date

2022-01-01 10:49:34

Employer Website To Date

2022-01-01 10:49:34

Professional Organization Ad From Date

2022-01-01 10:49:34

Professional Organization Advertisement To Date

2022-01-01 10:49:34

Job Search Website From Date

2022-01-01 10:49:34

Job Search Website To Date

2022-01-01 10:49:34

Employee Referral Program From Date

2022-01-01 10:49:34

Employee Referral Program To Date

2022-01-01 10:49:34

Local Ethnic Paper From Date

2022-01-01 10:49:34

Local Ethnic Paper To Date

2022-01-01 10:49:34

Radio/TV Ad From Date

2022-01-01 10:49:34

Radio/TV Ad To Date

2022-01-01 10:49:34

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

BRAZIL

Foreign Worker Birth Country

BRAZIL

Class of Admission

L-1

Foreign Worker Education

None

Foreign Worker Information: Major

Foreign Worker Years of Education Completed

Foreign Worker Institution of Education

Foreign Worker Education Institution Address 1

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

Foreign Worker Education Institution State/Province

Foreign Worker Education Institution Country

Foreign Worker Education Institution Postal Code

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Anthony F Siliato

Preparer Title

Partner

Preparer Email

asiliato@meyner.com

Employer Information Declaration Name

Joseph Green

Employer Information Declaration Title

Head of Sales Sales Operations Europe Amer