Fiscal Year

2022

Case Number

A-20316-19648

Case Status

Certified-Expired

Received Date

2021-07-28

Decision Date

2021-12-23

Refile

N

Original File Date

2022-01-01 10:40:27

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

SERVICENOW, INC.

Employer Name Slug

servicenow-inc

Employer Address 1

2225 LAWSON LANE

Employer Address 2

Employer City

SANTA CLARA

Employer City Slug

santa-clara

Employer State

CALIFORNIA

Employer State Slug

california

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

95054

Employer Phone

6692622422

Employer Number of Employees

7000

Employer Year Commenced Business

2004

NAICS Code

541511

FW Ownership Interest

N

Employer Contact Name

Sergio Contreras

Employer Contact Address 1

2225 LAWSON LANE

Employer Contact Address 2

Employer Contact City

SANTA CLARA

Employer Contact State/Province

CALIFORNIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

95054

Employer Contact Phone

858-876-6926

Employer Contact Email

sergio.contreras@servicenow.com

Agent Attorney Name

Jennifer Kristi Lin Nevarez

Agent Attorney Firm Name

Fragomen, Del Rey, Bernsen Loewy, LLP

Agent Attorney Phone

408-919-0600

Agent Attorney Address 1

2755 Orchard Parkway

Agent Attorney Address 2

Agent Attorney City

San Jose

Agent Attorney State/Province

CALIFORNIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

95134

Agent Attorney Email

servicenow@fragomen.com

PW Track Number

P10020351964827

PW SOC Code

41-9031

PW SOC Title

Sales Engineers

PW Skill Level

Level IV

PW Wage

158371.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2021-04-29

PW Expiration Date

2021-07-28

Wage Offer From

224985.00

Wage Offer To

0.00

Average Salary

224985.00

Wage Unit of Pay

Year

Worksite Address 1

2555 Lawson Lane

Worksite Address 2

Worksite City

Santa Clara

Worksite City Slug

santa-clara

Worksite State

CALIFORNIA

Worksite Postal Code

95054

Job Title

Senior Advisory Solution Architect, Customer Service Management

Job Title Slug

senior-advisory-solution-architect-customer-service-management

Minimum Education

Bachelor's

Major Field of Study

Computer Science, Engineering or related field

Required Training

N

Required Experience

Y

Required Experience Months

120

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

120

Accept Alternative Job Title

Sales Engineering, Technical Sales Representative, Professional Services Consulting or related oc

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Bachelors degree or foreign degree equivalent in Computer Science, Engineering or related field, plus ten 10 years of experience 5 of the 10 years must be postbaccalaureate, progressive experience in Sales Engineering, Technical Sales Representative, Professional Services Consulting or related occupation. Experience with or knowledge of the following can be gained concurrently with required experience andor through educationbr br 1. Customer Service Software Industry Knowledgebr 2. Salesforce Service Cloudbr 3. Business requirements discoverybr 4. Leading product demonstrationsbr 5. Business Value Selling sales process

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2021-05-07

SWA Job Order End Date

2021-06-09

Sunday Edition Newspaper

Y

First Newspaper Name

Mercury News Bay Area News Group

First Advertisement Start Date

2021-04-11

Second Newspaper Ad Name

Mercury News Bay Area News Group

Second Advertisement Type

Newspaper

Second Ad Start Date

2021-04-18

Employer Website From Date

2022-01-01 10:40:27

Employer Website To Date

2022-01-01 10:40:27

Professional Organization Ad From Date

2022-01-01 10:40:27

Professional Organization Advertisement To Date

2022-01-01 10:40:27

Job Search Website From Date

2021-04-09

Job Search Website To Date

2021-04-23

Employee Referral Program From Date

2021-04-22

Employee Referral Program To Date

2021-05-07

Local Ethnic Paper From Date

2021-04-14

Local Ethnic Paper To Date

2021-04-20

Radio/TV Ad From Date

2022-01-01 10:40:27

Radio/TV Ad To Date

2022-01-01 10:40:27

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

CANADA

Foreign Worker Birth Country

GUYANA

Class of Admission

H-1B

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

COMPUTER SCIENCE

Foreign Worker Years of Education Completed

1999

Foreign Worker Institution of Education

UNIVERSITY OF TORONTO

Foreign Worker Education Institution Address 1

1265 MILITARY TRAIL

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

TORONTO

Foreign Worker Education Institution State/Province

ONTARIO

Foreign Worker Education Institution Country

CANADA

Foreign Worker Education Institution Postal Code

M1C 1A4

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Jennifer Kristin Lin Nevarez

Preparer Title

Senior Associate Partner

Preparer Email

servicenow@fragomen.com

Employer Information Declaration Name

Sergio Contreras

Employer Information Declaration Title

Global Mobility Manager