Fiscal Year

2022

Case Number

A-21126-82979

Case Status

Certified-Expired

Received Date

2021-05-12

Decision Date

2021-11-01

Refile

N

Original File Date

2022-01-01 10:21:32

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

RCI, LLC

Employer Name Slug

rci-llc

Employer Address 1

6277 SEA HARBOR DRIVE

Employer Address 2

Employer City

ORLANDO

Employer City Slug

orlando

Employer State

FLORIDA

Employer State Slug

florida

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

32821

Employer Phone

4076264302

Employer Number of Employees

12000

Employer Year Commenced Business

1974

NAICS Code

531390

FW Ownership Interest

N

Employer Contact Name

Elisa Rodrigues

Employer Contact Address 1

6277 Sea Harbor Drive

Employer Contact Address 2

Employer Contact City

Orlando

Employer Contact State/Province

FLORIDA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

32821

Employer Contact Phone

407-626-4302

Employer Contact Email

ImmigrationAdmin@wyn.com

Agent Attorney Name

Anthony F Siliato

Agent Attorney Firm Name

Meyner and Landis LLP

Agent Attorney Phone

(973) 602-3440

Agent Attorney Address 1

One Gateway Center

Agent Attorney Address 2

2500

Agent Attorney City

Newark

Agent Attorney State/Province

NEW JERSEY

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

7102

Agent Attorney Email

asiliato@meyner.com

PW Track Number

P10020114510470

PW SOC Code

15-1121

PW SOC Title

Computer Systems Analysts

PW Skill Level

Level IV

PW Wage

97864.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2020-08-10

PW Expiration Date

2021-06-30

Wage Offer From

97864.00

Wage Offer To

0.00

Average Salary

97864.00

Wage Unit of Pay

Year

Worksite Address 1

9998 N. Michigan Road

Worksite Address 2

Worksite City

Carmel

Worksite City Slug

carmel

Worksite State

INDIANA

Worksite Postal Code

46032

Job Title

Contact Center Developer/Salesforce

Job Title Slug

contact-center-developersalesforce

Minimum Education

Bachelor's

Major Field of Study

Computer Science

Required Training

N

Required Experience

Y

Required Experience Months

60

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

Industrial Design or related field.

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

Any occupation that includes the required experience and skills.

Job Opportunity Requirements Normal

Y

Foreign Language Required

N

Specific Skills

5 years of progressive development andor application administration experience in a structured environment.br 3 years of experience administering Enterprise Call Center applications any one or a combination of Aspect, Avaya, Siebel, Genesys, NICE Systems, Five9, Noble Systems, Talkdesk, or HP Qfiniti.br 2 years of experience with Salesforce Service Cloud and Force.com features including Chat, Case Management, EmailtoCase, WebtoCase, Telephony Integration, Flows, User Management, Custom objects, VisualForce, APEX and Process Automation.br 1 year experience working with DevOps, Change Management and Agile tools.br 1 year experience working with Enterprise ETL tools to importexportupdate data in Call Center applications.br Salesforce Administrator, Platform App Builder and Service Cloud Consultant Certifications required.br Proficient with Microsoft Office Suite including Visio.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2021-02-05

SWA Job Order End Date

2021-03-08

Sunday Edition Newspaper

Y

First Newspaper Name

IndyStar

First Advertisement Start Date

2021-02-14

Second Newspaper Ad Name

IndyStar

Second Advertisement Type

Newspaper

Second Ad Start Date

2021-02-21

Employer Website From Date

2021-02-03

Employer Website To Date

2021-03-05

Professional Organization Ad From Date

2022-01-01 10:21:32

Professional Organization Advertisement To Date

2022-01-01 10:21:32

Job Search Website From Date

2021-02-17

Job Search Website To Date

2021-03-02

Employee Referral Program From Date

2021-02-03

Employee Referral Program To Date

2021-03-05

Local Ethnic Paper From Date

2022-01-01 10:21:32

Local Ethnic Paper To Date

2022-01-01 10:21:32

Radio/TV Ad From Date

2022-01-01 10:21:32

Radio/TV Ad To Date

2022-01-01 10:21:32

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

AUSTRALIA

Foreign Worker Birth Country

GERMANY

Class of Admission

E-3

Foreign Worker Education

Doctorate

Foreign Worker Information: Major

INDUSTRIAL DESIGN

Foreign Worker Years of Education Completed

2003

Foreign Worker Institution of Education

QUEENSLAND UNIVERSITY OF TECHNOLOGY

Foreign Worker Education Institution Address 1

2 GEORGE STREET

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

BRISBANE

Foreign Worker Education Institution State/Province

QUEENSLAND

Foreign Worker Education Institution Country

AUSTRALIA

Foreign Worker Education Institution Postal Code

4000

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Anthony F Siliato

Preparer Title

Partner

Preparer Email

asiliato@meyner.com

Employer Information Declaration Name

Brian Gray

Employer Information Declaration Title

VP, Organizational Capability