Fiscal Year

2021

Case Number

A-20314-18351

Case Status

Certified

Received Date

2020-11-16

Decision Date

2021-09-21

Refile

N

Original File Date

2021-01-01 10:11:48

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

GENERAL MOTORS COMPANY

Employer Name Slug

general-motors-company

Employer Address 1

300 RENAISSANCE CENTER

Employer Address 2

MC 482C32C66

Employer City

DETROIT

Employer City Slug

detroit

Employer State

MICHIGAN MI

Employer State Slug

michigan-mi

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

48265

Employer Phone

(586) 533-1187

Employer Number of Employees

85000

Employer Year Commenced Business

1908

NAICS Code

336111

FW Ownership Interest

N

Employer Contact Name

Lisa Ewers

Employer Contact Address 1

300 Renaissance Center

Employer Contact Address 2

MC 482C32C66

Employer Contact City

Detroit

Employer Contact State/Province

MICHIGAN

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

48265

Employer Contact Phone

(313) 570-0122

Employer Contact Email

lisa.ewers@gm.com

Agent Attorney Name

Steven B Roby

Agent Attorney Firm Name

Roby Law Associates, PLLC

Agent Attorney Phone

(248) 554-8500

Agent Attorney Address 1

566 Ann Street

Agent Attorney Address 2

Agent Attorney City

Birmingham

Agent Attorney State/Province

MICHIGAN

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

48009-1724

Agent Attorney Email

steven.roby@robylaw.com

PW Track Number

P10020136577796

PW SOC Code

11-3131

PW SOC Title

Training and Development Managers

PW Skill Level

Level I

PW Wage

67080.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2020-09-01

PW Expiration Date

2021-06-30

Wage Offer From

131250.00

Wage Offer To

0.00

Average Salary

131250.00

Wage Unit of Pay

Year

Worksite Address 1

400 Renaissance Center

Worksite Address 2

Worksite City

Detroit

Worksite City Slug

detroit

Worksite State

MICHIGAN

Worksite Postal Code

48265

Job Title

Global Contact Center Quality Manager

Job Title Slug

global-contact-center-quality-manager

Minimum Education

None

Major Field of Study

Required Training

N

Required Experience

Y

Required Experience Months

24

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

N

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

24

Accept Alternative Job Title

Contact Call Center Quality or Quality Assurance Lead, Education Design Quality Performance Lead

Job Opportunity Requirements Normal

Y

Foreign Language Required

N

Specific Skills

Twentyfour months experience as Contact Call Center Quality or Quality Assurance Lead, Education Design Quality Performance Lead, Contact Center Manager, or related, supporting a vehicle connected services provider of subscriptionbased communications, by ensuring customer satisfaction through monitoring, evaluating, and auditing, and ensure local omnichannel Contact Centers Call Centers compliance to a wider global quality strategy, or related.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2020-09-02

SWA Job Order End Date

2020-10-05

Sunday Edition Newspaper

Y

First Newspaper Name

The Detroit Free Press

First Advertisement Start Date

2020-09-13

Second Newspaper Ad Name

The Detroit Free Press

Second Advertisement Type

Newspaper

Second Ad Start Date

2020-09-20

Employer Website From Date

2021-01-01 10:11:48

Employer Website To Date

2021-01-01 10:11:48

Professional Organization Ad From Date

2020-09-16

Professional Organization Advertisement To Date

2020-09-16

Job Search Website From Date

2020-09-13

Job Search Website To Date

2020-10-12

Employee Referral Program From Date

2021-01-01 10:11:48

Employee Referral Program To Date

2021-01-01 10:11:48

Local Ethnic Paper From Date

2020-09-16

Local Ethnic Paper To Date

2020-09-16

Radio/TV Ad From Date

2021-01-01 10:11:48

Radio/TV Ad To Date

2021-01-01 10:11:48

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

GERMANY

Foreign Worker Birth Country

GERMANY

Class of Admission

L-1

Foreign Worker Education

None

Foreign Worker Information: Major

Foreign Worker Years of Education Completed

Foreign Worker Institution of Education

Foreign Worker Education Institution Address 1

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

Foreign Worker Education Institution State/Province

Foreign Worker Education Institution Country

Foreign Worker Education Institution Postal Code

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Steven B Roby

Preparer Title

Attorney at Law

Preparer Email

steven.roby@robylaw.com

Employer Information Declaration Name

Lisa Ewers

Employer Information Declaration Title

Global Mobility Specialist