Fiscal Year

2021

Case Number

A-21127-83773

Case Status

Withdrawn

Received Date

2021-05-14

Decision Date

2021-07-19

Refile

N

Original File Date

2021-01-01 09:50:58

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

EGAIN CORPORATION

Employer Name Slug

egain-corporation

Employer Address 1

1252 BORREGAS AVE

Employer Address 2

Employer City

SUNNYVALE

Employer City Slug

sunnyvale

Employer State

CALIFORNIA CA

Employer State Slug

california-ca

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

94089

Employer Phone

4084406812

Employer Number of Employees

166

Employer Year Commenced Business

1997

NAICS Code

541511

FW Ownership Interest

N

Employer Contact Name

Eve Shih

Employer Contact Address 1

1252 Borregas Avenue

Employer Contact Address 2

Employer Contact City

Sunnyvale

Employer Contact State/Province

CALIFORNIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

94089

Employer Contact Phone

408-636-4432

Employer Contact Email

eshih@egain.com

Agent Attorney Name

Ryan H Bay

Agent Attorney Firm Name

Global Immigration Associates, P.C.

Agent Attorney Phone

312-722-6300

Agent Attorney Address 1

230 W Monroe Street

Agent Attorney Address 2

Suite 2800

Agent Attorney City

Chicago

Agent Attorney State/Province

ILLINOIS

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

60606

Agent Attorney Email

ryan.bay@giafirm.com

PW Track Number

P10020247803681

PW SOC Code

15-1121

PW SOC Title

Computer Systems Analyst

PW Skill Level

Level IV

PW Wage

144414.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2021-01-07

PW Expiration Date

2021-06-30

Wage Offer From

144414.00

Wage Offer To

0.00

Average Salary

144414.00

Wage Unit of Pay

Year

Worksite Address 1

1252 Borregas Ave

Worksite Address 2

Worksite City

Sunnyvale

Worksite City Slug

sunnyvale

Worksite State

CALIFORNIA

Worksite Postal Code

94089

Job Title

Technical Support Engineer Level 3

Job Title Slug

technical-support-engineer-level-3

Minimum Education

Bachelor's

Major Field of Study

Computer Technologies, Computer Science, or related

Required Training

N

Required Experience

Y

Required Experience Months

72

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

Y

Accept Alternative Combination Education

Master's

Accept Alternative Combination Education Years

48

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

72

Accept Alternative Job Title

Senior Engineer, Technical Support; Technical Support Engineer; andor similar

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

REQUIRES A BACHELORS DEGREE IN COMPUTER TECHNOLOGIES, COMPUTER SCIENCE OR A RELATED FIELD PLUS 6 YEARS OF EXPERIENCE. IN LIEU OF A BACHELORS DEGREE AND 6 YEARS OF EXPERIENCE, WILL ACCEPT A MASTERS DEGREE IN COMPUTER TECHNOLOGIES, COMPUTER SCIENCE OR A RELATED FIELD PLUS 4 YEARS OF EXPERIENCE. REQUIRES EXPERIENCE OR UNDERSTANDING OF WINDOWS OPERATING SYSTEMS. EXPERIENCE OR UNDERSTANDING OF INTERNET EXPLORER. REQUIRES KNOWLEDGE OF THE FOLLOWING NETWORKING OR EMAIL TECHNOLOGY; MAIL SERVER PROTOCOLS IMAP, POP3; RELATIONAL DATABASES SUCH AS DB2, ORACLE, SYBASE, INFORMIX, MS SQL SERVER; OPERATING SYSTEMS SUCH AS WINDOWS 2003, WINDOWS 2008, WINDOWS XP, WINDOWS 7, UNIX, LINUX;SUPPORTING CLIENTSERVER AND J2EE APPLICATIONS SUCH AS JAVA, XML, JSCRIPT, C, EJB; BROWSER TECHNOLOGIES PRODUCTS, PLUGINS ON DIFFERENT PLATFORMS; HANDSON EXPERIENCE WITH HTML, DHTML, OR JAVASCRIPT; WEB SERVER KNOWLEDGE MSIIS, WEBLOGIC, WEBSPHERE; AND KNOWLEDGE OF NETWORKING TECHNOLOGY. TELECOMMUTING IS ALLOWED FOR THIS POSITION.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2021-01-25

SWA Job Order End Date

2021-03-01

Sunday Edition Newspaper

Y

First Newspaper Name

San Francisco Chronicle

First Advertisement Start Date

2021-02-07

Second Newspaper Ad Name

San Francisco Chronicle

Second Advertisement Type

Newspaper

Second Ad Start Date

2021-02-14

Employer Website From Date

2021-01-01 09:50:58

Employer Website To Date

2021-01-01 09:50:58

Professional Organization Ad From Date

2021-02-08

Professional Organization Advertisement To Date

2021-02-22

Job Search Website From Date

2021-02-07

Job Search Website To Date

2021-02-16

Employee Referral Program From Date

2021-01-01 09:50:58

Employee Referral Program To Date

2021-01-01 09:50:58

Local Ethnic Paper From Date

2021-02-10

Local Ethnic Paper To Date

2021-02-10

Radio/TV Ad From Date

2021-01-01 09:50:58

Radio/TV Ad To Date

2021-01-01 09:50:58

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

INDIA

Foreign Worker Birth Country

INDIA

Class of Admission

H-1B

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

COMPUTER ENGINEERING

Foreign Worker Years of Education Completed

2011

Foreign Worker Institution of Education

UNIVERSITY OF PUNE

Foreign Worker Education Institution Address 1

GANESHKHIND

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

PUNE

Foreign Worker Education Institution State/Province

MAHARASHTRA

Foreign Worker Education Institution Country

INDIA

Foreign Worker Education Institution Postal Code

411007

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Ryan H Bay

Preparer Title

Partner

Preparer Email

ryan.bay@giafirm.com

Employer Information Declaration Name

Eve Shih

Employer Information Declaration Title

HR Business Partner