Fiscal Year

2021

Case Number

A-20359-36705

Case Status

Certified

Received Date

2021-01-21

Decision Date

2021-06-30

Refile

N

Original File Date

2021-01-01 09:44:32

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

ARMIS

Employer Name Slug

armis

Employer Address 1

300 HAMILTON AVE

Employer Address 2

SUITE 500

Employer City

PALO ALTO

Employer City Slug

palo-alto

Employer State

CALIFORNIA

Employer State Slug

california

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

94301

Employer Phone

1-888-452-4011

Employer Number of Employees

157

Employer Year Commenced Business

2015

NAICS Code

541511

FW Ownership Interest

N

Employer Contact Name

Trang Thung

Employer Contact Address 1

300 Hamilton Av, Suite 500

Employer Contact Address 2

Suite 500

Employer Contact City

Palo Alto

Employer Contact State/Province

CALIFORNIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

94301

Employer Contact Phone

888-452-4011

Employer Contact Email

trang.thung@armis.com

Agent Attorney Name

Ellen Freeman

Agent Attorney Firm Name

Ellen Freeman Immigration Law Group, PLLC

Agent Attorney Phone

4128226500

Agent Attorney Address 1

PO Box 11374

Agent Attorney Address 2

Agent Attorney City

Pittsburgh

Agent Attorney State/Province

PENNSYLVANIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

15238

Agent Attorney Email

efreeman@freemanimmigration.com

PW Track Number

P10020224763352

PW SOC Code

11-3021

PW SOC Title

Computer and Information Systems Managers

PW Skill Level

Level IV

PW Wage

252117.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2021-01-19

PW Expiration Date

2021-06-30

Wage Offer From

252177.00

Wage Offer To

0.00

Average Salary

252177.00

Wage Unit of Pay

Year

Worksite Address 1

300 Hamilton Ave Suite 500

Worksite Address 2

Worksite City

Palo Alto

Worksite City Slug

palo-alto

Worksite State

CALIFORNIA

Worksite Postal Code

94301

Job Title

VP, CUSTOMER SUCCESS

Job Title Slug

vp-customer-success

Minimum Education

Bachelor's

Major Field of Study

Computer Science

Required Training

N

Required Experience

Y

Required Experience Months

60

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

related field

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

related position

Job Opportunity Requirements Normal

Y

Foreign Language Required

N

Specific Skills

Must have experience bringing the customer perspective and needs into multiple teams Product, RD, Operations, Security, Customer Success, Deployment and Support while influencing security decisions redefining processes and ensuring the customer success and smooth operations; creating a cross team management escalation process and system to allow the eventual high severity issues and escalations would be fast identified, visible to the management team and fast solved minimizing customer impact; evaluating and implementing improvements to software implementation programs and processes, including account management and escalations strategies; evaluating and identifying fundamental problems for major functional areas through assessment of intangible variables; overseeing development of the technical plans and designs for the implementation and acting as the direct interface with other departments, including sales, product management, engineering and operations to ensure the success of solutions implementation; acting as the senior expert and escalation point for crisis management and damage control; designing process and technical roadmap for renewals, defining operational metrics for customer success team, and establishing system for tracking metrics; establishing processes and tools to ensure the success, performance and scalability of the Customer Success organization which included the design, implementation and customization of SalesForce.com applications and platform and multiple additional 3rd party solutions such as SurveyGizmo, Smartsheet, and Klipfolio; leading all aspects of the customer lifecycle, while building and leading the account management and technical support teams under the Customer Success umbrella; and designing and leading support organization with high case volume over 50000 cases per year. Must be willing to travel both domestically and internationally 25 of the time.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2020-10-02

SWA Job Order End Date

2020-11-02

Sunday Edition Newspaper

Y

First Newspaper Name

The San Francisco Chronicle

First Advertisement Start Date

2020-10-04

Second Newspaper Ad Name

The San Francisco Chronicle

Second Advertisement Type

Newspaper

Second Ad Start Date

2020-10-11

Employer Website From Date

2021-01-01 09:44:32

Employer Website To Date

2021-01-01 09:44:32

Professional Organization Ad From Date

2021-01-01 09:44:32

Professional Organization Advertisement To Date

2021-01-01 09:44:32

Job Search Website From Date

2020-10-01

Job Search Website To Date

2020-10-15

Employee Referral Program From Date

2021-01-01 09:44:32

Employee Referral Program To Date

2021-01-01 09:44:32

Local Ethnic Paper From Date

2020-10-08

Local Ethnic Paper To Date

2020-10-08

Radio/TV Ad From Date

2021-01-01 09:44:32

Radio/TV Ad To Date

2021-01-01 09:44:32

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

ISRAEL

Foreign Worker Birth Country

BRAZIL

Class of Admission

H-1B

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

COMPUTER SCIENCE

Foreign Worker Years of Education Completed

2003

Foreign Worker Institution of Education

FEDERAL UNIVERSITY OF LAVRAS

Foreign Worker Education Institution Address 1

AQUENTA SOL

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

LAVRAS

Foreign Worker Education Institution State/Province

MINAS GERAIS

Foreign Worker Education Institution Country

BRAZIL

Foreign Worker Education Institution Postal Code

37200-900

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Ellen Freeman

Preparer Title

Managing Partner

Preparer Email

efreeman@freemanimmigration.com

Employer Information Declaration Name

Trang Thung

Employer Information Declaration Title

Head of Recruiting