Fiscal Year

2021

Case Number

A-20316-19704

Case Status

Certified

Received Date

2020-11-30

Decision Date

2021-06-09

Refile

N

Original File Date

2021-01-01 09:34:44

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

SAP AMERICA, INC.

Employer Name Slug

sap-america-inc

Employer Address 1

3999 WEST CHESTER PIKE

Employer Address 2

Employer City

NEWTOWN SQUARE

Employer City Slug

newtown-square

Employer State

PENNSYLVANIA

Employer State Slug

pennsylvania

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

19073

Employer Phone

(610) 661-1000

Employer Number of Employees

8184

Employer Year Commenced Business

1988

NAICS Code

54151

FW Ownership Interest

N

Employer Contact Name

Kirste Meyers Davis

Employer Contact Address 1

3999 West Chester Pike

Employer Contact Address 2

Employer Contact City

Newtown Square

Employer Contact State/Province

PENNSYLVANIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

19073

Employer Contact Phone

610-661-8413

Employer Contact Email

kirste.meyers.davis@sap.com

Agent Attorney Name

C. William Ralston

Agent Attorney Firm Name

Fragomen, Del Rey, Bernsen Loewy, LLP

Agent Attorney Phone

7328625000

Agent Attorney Address 1

90 Matawan Road

Agent Attorney Address 2

4th Floor

Agent Attorney City

Matawan

Agent Attorney State/Province

NEW JERSEY

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

7747

Agent Attorney Email

wralston@fragomen.com

PW Track Number

P10019338179734

PW SOC Code

15-1121

PW SOC Title

Computer Systems Analysts

PW Skill Level

N/A

PW Wage

76149.00

PW Unit of Pay

Year

PW Wage Source

Other

PW Determination Date

2020-03-23

PW Expiration Date

2020-06-30

Wage Offer From

77176.00

Wage Offer To

131208.00

Average Salary

104192.00

Wage Unit of Pay

Year

Worksite Address 1

3999 West Chester Pike AND VARIOUS CLIENT SITES NATIONWIDE

Worksite Address 2

Worksite City

Newtown Square

Worksite City Slug

newtown-square

Worksite State

PENNSYLVANIA

Worksite Postal Code

19073

Job Title

Senior Support Engineer

Job Title Slug

senior-support-engineer

Minimum Education

Bachelor's

Major Field of Study

COMPUTER SCIENCE, ENGINEERING, MATH, PHYSICS, INFORMATION SYSTEMS OR A RELATED FIELD

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

Y

Accept Alternative Combination Education

Master's

Accept Alternative Combination Education Years

3

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

Will accept any suitable combination of education, training, or experience.

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Bachelors degree in Computer Science, Engineering, Math, Physics, Information Systems or a related field of study and 5 years of experience required. The company will also accept a Masters degree and 3 years of experience.br br Experience must involve 2 years in the following Android Development; Design Thinking Methodology; SAP UI5; Customer expectation management for both domestic and multinational companies; Exposure to SAP Oil and Gas Industry Solution, MDG, BPC, EWM and SAP BRIM; Deescalation of critical business escalations with high visibility; Team management; Stress Management, Conflict Resolution; Communication and coordination across culturally and geographically diverse internal and external teams for deescalation of critical customer situations; serving as Customer support advisor for strategic escalated customers; Executive Communication; Working on support tickets, emails and handling customer calls; and Identifying support gaps and opportunities to continually improve customer service experience. 80 travel required to various client sites nationwide

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2020-06-16

SWA Job Order End Date

2020-07-24

Sunday Edition Newspaper

Y

First Newspaper Name

The Philadelphia Inquirer

First Advertisement Start Date

2020-06-21

Second Newspaper Ad Name

The Philadelphia Inquirer

Second Advertisement Type

Newspaper

Second Ad Start Date

2020-06-28

Employer Website From Date

2020-06-05

Employer Website To Date

2020-09-21

Professional Organization Ad From Date

2021-01-01 09:34:44

Professional Organization Advertisement To Date

2021-01-01 09:34:44

Job Search Website From Date

2020-06-05

Job Search Website To Date

2020-06-08

Employee Referral Program From Date

2020-06-05

Employee Referral Program To Date

2020-09-21

Local Ethnic Paper From Date

2021-01-01 09:34:44

Local Ethnic Paper To Date

2021-01-01 09:34:44

Radio/TV Ad From Date

2021-01-01 09:34:44

Radio/TV Ad To Date

2021-01-01 09:34:44

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

INDIA

Foreign Worker Birth Country

INDIA

Class of Admission

H-1B

Foreign Worker Education

Master's

Foreign Worker Information: Major

SOFTWARE ENGINEERING

Foreign Worker Years of Education Completed

2015

Foreign Worker Institution of Education

THE BIRLA INSTITUTE OF TECHNOLOGY SCIENCE

Foreign Worker Education Institution Address 1

VIDYA VIHAR

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

PILANI

Foreign Worker Education Institution State/Province

RAJASTHAN

Foreign Worker Education Institution Country

INDIA

Foreign Worker Education Institution Postal Code

333031

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

C. William Ralston

Preparer Title

Sr. Associate

Preparer Email

wralston@fragomen.com

Employer Information Declaration Name

Kirste Meyers Davis

Employer Information Declaration Title

SR. MANAGER, LOCAL HR SERVICES AMERICAS