Fiscal Year

2021

Case Number

A-20309-16616

Case Status

Certified

Received Date

2020-11-20

Decision Date

2021-05-24

Refile

N

Original File Date

2021-01-01 09:27:25

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

SAP AMERICA, INC.

Employer Name Slug

sap-america-inc

Employer Address 1

3999 WEST CHESTER PIKE

Employer Address 2

Employer City

NEWTOWN SQUARE

Employer City Slug

newtown-square

Employer State

PENNSYLVANIA

Employer State Slug

pennsylvania

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

19073

Employer Phone

(610) 661-1000

Employer Number of Employees

8184

Employer Year Commenced Business

1988

NAICS Code

54151

FW Ownership Interest

N

Employer Contact Name

Kirste Meyers Davis

Employer Contact Address 1

3999 West Chester Pike

Employer Contact Address 2

Employer Contact City

Newtown Square

Employer Contact State/Province

PENNSYLVANIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

19073

Employer Contact Phone

610-661-8413

Employer Contact Email

kirste.meyers.davis@sap.com

Agent Attorney Name

C. William Ralston

Agent Attorney Firm Name

Fragomen, Del Rey, Bernsen Loewy LLP

Agent Attorney Phone

7328625000

Agent Attorney Address 1

90 Matawan Road

Agent Attorney Address 2

Agent Attorney City

Matawan

Agent Attorney State/Province

NEW JERSEY

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

7747

Agent Attorney Email

wralston@fragomen.com

PW Track Number

P10020028281703

PW SOC Code

15-1121

PW SOC Title

Computer Systems Analysts

PW Skill Level

Level IV

PW Wage

111592.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2020-04-22

PW Expiration Date

2020-07-21

Wage Offer From

122230.00

Wage Offer To

207740.00

Average Salary

164985.00

Wage Unit of Pay

Year

Worksite Address 1

7500 Windrose Avenue and various client sites nationwide

Worksite Address 2

Worksite City

Plano

Worksite City Slug

plano

Worksite State

TEXAS

Worksite Postal Code

75024

Job Title

Expert Support Engineer

Job Title Slug

expert-support-engineer

Minimum Education

Bachelor's

Major Field of Study

Computer Science, Engineering, Math, Physics, Information Systems or related

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

Y

Accept Alternative Combination Education

Master's

Accept Alternative Combination Education Years

5

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

84

Accept Alternative Job Title

Will accept any suitable combination of education, training or experience

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Experience must involve 5 years in the following Acting as Support front office lead within the customers IT organization, as well as driving service plans to cater to customers needs and head the service delivery; Overseeing client relationships; Customer system and project management including safeguarding implementation, operation, and upgrade projects by foreseeing risks and mitigating them through support tools and processes; Designing and executing strategic engagements in the areas of relevant innovations, business process improvements and IT optimization potentials and influencing customers roadmap; Safeguarding customers IT investments; Assessing deescalation activities onsiteremote as Deescalation Architect for Global Escalations by planning and coordinating involvement of Support resources onsiteremote and in the back office; Identifying top issues, defining action plan, and driving the resolution process; SAP BASIS Administration technology tools, SAP ABAP programming, HANA Database administration, Business process performance tuning and utilities; SAP sizing tools for defining landscape for strategic customers; Architecting operational control center based on Solution Manager platform, helping customers for alerting and monitoring business processes, Change management, technical monitoring and dashboarding; Near zero downtime assessment ZDO tool for minimizing downtime during strategic platform upgrades; Integration architecture for customer application including non SAP and external application using SAP PIPO as middleware; Cloud based Enterprise Services Architecture ESA knowledge and technical skills to support and guide cloud based customers with their vision, roadmap and IT spending. 100 travel required to various client sites nationwide.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2020-06-08

SWA Job Order End Date

2020-07-08

Sunday Edition Newspaper

Y

First Newspaper Name

Dallas Morning News

First Advertisement Start Date

2020-06-21

Second Newspaper Ad Name

Dallas Morning News

Second Advertisement Type

Newspaper

Second Ad Start Date

2020-06-28

Employer Website From Date

2020-05-29

Employer Website To Date

2020-09-14

Professional Organization Ad From Date

2021-01-01 09:27:25

Professional Organization Advertisement To Date

2021-01-01 09:27:25

Job Search Website From Date

2020-05-29

Job Search Website To Date

2020-06-03

Employee Referral Program From Date

2020-05-29

Employee Referral Program To Date

2020-09-14

Local Ethnic Paper From Date

2021-01-01 09:27:25

Local Ethnic Paper To Date

2021-01-01 09:27:25

Radio/TV Ad From Date

2021-01-01 09:27:25

Radio/TV Ad To Date

2021-01-01 09:27:25

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

INDIA

Foreign Worker Birth Country

INDIA

Class of Admission

L-1

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

ENGINEERING

Foreign Worker Years of Education Completed

2002

Foreign Worker Institution of Education

KUVEMPU UNIVERSITY

Foreign Worker Education Institution Address 1

RD LEADING TO KUVEMPU UNIVERSITY, JNANASAHYADRI

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

SHANKARAGATTA

Foreign Worker Education Institution State/Province

KARNATAKA

Foreign Worker Education Institution Country

INDIA

Foreign Worker Education Institution Postal Code

577451

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

C. WILLIAM RALSTON

Preparer Title

Senior Associate

Preparer Email

WRALSTON@FRAGOMEN.COM

Employer Information Declaration Name

Kirste Meyers Davis

Employer Information Declaration Title

SR. MANAGER, LOCAL HR SERVICES AMERICAS