Fiscal Year

2021

Case Number

A-19319-83787

Case Status

Certified-Expired

Received Date

2019-12-06

Decision Date

2020-10-14

Refile

N

Original File Date

2021-01-01 08:45:53

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

Language Line, LLC

Employer Name Slug

language-line-llc

Employer Address 1

1 Lower Ragsdale Drive

Employer Address 2

Bldg 2

Employer City

Monterey

Employer City Slug

monterey

Employer State

CALIFORNIA

Employer State Slug

california

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

93940

Employer Phone

831.648.7491

Employer Number of Employees

3396

Employer Year Commenced Business

1982

NAICS Code

54193

FW Ownership Interest

N

Employer Contact Name

Frank A Perry

Employer Contact Address 1

1 Lower Ragsdale Drive

Employer Contact Address 2

Bldg 2

Employer Contact City

Monterey

Employer Contact State/Province

CALIFORNIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

93940

Employer Contact Phone

831.648.7491

Employer Contact Email

fperry@languageline.com

Agent Attorney Name

Josie Gonzalez

Agent Attorney Firm Name

Stone Grzegorek Gonzalez LLP

Agent Attorney Phone

(213) 627-8997

Agent Attorney Address 1

800 Wilshire Boulevard

Agent Attorney Address 2

Suite 900

Agent Attorney City

Los Angeles

Agent Attorney State/Province

CALIFORNIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

90017

Agent Attorney Email

josie@sggimmigration.com

PW Track Number

P10019204026577

PW SOC Code

11-1021

PW SOC Title

General and Operations Managers

PW Skill Level

Level IV

PW Wage

153629.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2019-11-15

PW Expiration Date

2020-06-30

Wage Offer From

160000.00

Wage Offer To

192000.00

Average Salary

176000.00

Wage Unit of Pay

Year

Worksite Address 1

1 Lower Ragsdale Drive

Worksite Address 2

Building 2

Worksite City

Monterey

Worksite City Slug

monterey

Worksite State

CALIFORNIA

Worksite Postal Code

93940

Job Title

Senior Director - Customer Success and Workforce Management

Job Title Slug

senior-director-customer-success-and-workforce-management

Minimum Education

None

Major Field of Study

Required Training

N

Required Experience

Y

Required Experience Months

72

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

N

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

72

Accept Alternative Job Title

Senior Director or Manager, Operations or Customer Service Manager

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Qualifying employment experience must be with a high volume operation in the interpretingtranslation industry. Experience with workforce management and preparing targeted RFP responses and sales presentations. Knowledge of the technical requirements for the effective delivery of linguistic support across multiple delivery methods e.g. video, audio, and inperson.br br Excellent oral and written communication skills.br br Requires 10 travel to locations throughout the US for brief periods of approximately three days for sales presentations and client meetings.br br Business Necessitybr Language Line, LLC. is the worlds leading provider of ondemand overthephone, facetoface, and video conference interpretation and document translation services. Language Line provides translation and interpreting services, not just to commercial enterprises, but also to public service agencies including police departments, paramedics, and disaster relief providers. Trusted by more than 28,000 clients to enable communication in any situation with the growing limited English proficient and the Deaf and HardofHearing populations, we deliver the industrys fastest and most dependable access to highly trained and professional linguists in more than 240 languages, 247365. Language Line facilitates more than 38 million phone, video, and onsite interactions every year; thats a new connection every second.br br In order for the Senior Director Customer Success and Workforce Management to successfully and effectively perform the required duties as detailed in H.11, it is essential that the candidate possesses the requisite experience, knowledge and skills.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2019-09-10

SWA Job Order End Date

2019-10-13

Sunday Edition Newspaper

Y

First Newspaper Name

Monterey Herald

First Advertisement Start Date

2019-09-15

Second Newspaper Ad Name

Monterey Herald

Second Advertisement Type

Newspaper

Second Ad Start Date

2019-09-22

Employer Website From Date

2021-01-01 08:45:53

Employer Website To Date

2021-01-01 08:45:53

Professional Organization Ad From Date

2021-01-01 08:45:53

Professional Organization Advertisement To Date

2021-01-01 08:45:53

Job Search Website From Date

2019-09-14

Job Search Website To Date

2019-09-26

Employee Referral Program From Date

2021-01-01 08:45:53

Employee Referral Program To Date

2021-01-01 08:45:53

Local Ethnic Paper From Date

2019-09-12

Local Ethnic Paper To Date

2019-09-18

Radio/TV Ad From Date

2019-09-16

Radio/TV Ad To Date

2019-09-16

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

UNITED KINGDOM

Foreign Worker Birth Country

UNITED KINGDOM

Class of Admission

L-1

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

POLITICS INTERNATIONAL RELATIONS

Foreign Worker Years of Education Completed

1994

Foreign Worker Institution of Education

UNIVERSITY OF READING

Foreign Worker Education Institution Address 1

WHITEKNIGHTS, PO BOX 217

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

READING

Foreign Worker Education Institution State/Province

BERKSHIRE

Foreign Worker Education Institution Country

UNITED KINGDOM

Foreign Worker Education Institution Postal Code

RG6 6AH

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Josie Gonzalez

Preparer Title

Attorney at Law

Preparer Email

josie@sggimmigration.com

Employer Information Declaration Name

Frank A Perry

Employer Information Declaration Title

Vice PresidentHuman Resources