Fiscal Year

2020

Case Number

A-19326-86934

Case Status

Certified

Received Date

2019-12-04

Decision Date

2020-04-24

Refile

N

Original File Date

2020-01-01 08:19:52

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

CLICKSOFTWARE, INC.

Employer Name Slug

clicksoftware-inc

Employer Address 1

35 CORPORATE DRIVE

Employer Address 2

SUITE 400

Employer City

BURLINGTON

Employer City Slug

burlington

Employer State

MASSACHUSETTS

Employer State Slug

massachusetts

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

1803

Employer Phone

781-272-5903

Employer Number of Employees

168

Employer Year Commenced Business

1989

NAICS Code

511210

FW Ownership Interest

N

Employer Contact Name

Deb Caldwell

Employer Contact Address 1

35 Corporate Drive

Employer Contact Address 2

Suite 400

Employer Contact City

Burlington

Employer Contact State/Province

MASSACHUSETTS

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

1803

Employer Contact Phone

781-272-5903

Employer Contact Email

Deb.Caldwell@clicksoftware.com

Agent Attorney Name

Justin D Parsons

Agent Attorney Firm Name

Erickson Immigration Group

Agent Attorney Phone

7036784509

Agent Attorney Address 1

2101 Wilson Blvd

Agent Attorney Address 2

Suite 1100

Agent Attorney City

Arlington

Agent Attorney State/Province

VIRGINIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

22201

Agent Attorney Email

justin@eiglaw.com

PW Track Number

P10019114906121

PW SOC Code

15-1151

PW SOC Title

Computer User Support Specialists

PW Skill Level

Level IV

PW Wage

75358.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2019-08-27

PW Expiration Date

2020-06-30

Wage Offer From

113600.00

Wage Offer To

120000.00

Average Salary

116800.00

Wage Unit of Pay

Year

Worksite Address 1

35 Corporate Drive

Worksite Address 2

Suite 400

Worksite City

Burlington

Worksite City Slug

burlington

Worksite State

MASSACHUSETTS

Worksite Postal Code

1803

Job Title

Senior Technical Support Engineer

Job Title Slug

senior-technical-support-engineer

Minimum Education

Bachelor's

Major Field of Study

Computer Science, Computer Engineering

Required Training

N

Required Experience

Y

Required Experience Months

60

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

Electrical Engineering or a related field

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

job offered or a customerfacing enterprise software technical support role

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

2 years of experience with Oracle, MS SQLServer, Virtualization, Networking, Mobile Operating Systems Android and iOS and Microsoft Windows Servers; 2 years of experience diagnosing and troubleshooting complex technical issues; demonstrated experience writing detailed technical documents and knowledge articles related to root cause analysis, crisis situation technical debriefings, and troubleshooting recommendations; excellent oral and written communication skills; and ability to work independently and as part of a team. Any suitable combination of education, training andor experience is acceptable.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2019-08-02

SWA Job Order End Date

2019-09-06

Sunday Edition Newspaper

Y

First Newspaper Name

Boston Globe

First Advertisement Start Date

2019-08-11

Second Newspaper Ad Name

Boston Globe

Second Advertisement Type

Newspaper

Second Ad Start Date

2019-08-18

Employer Website From Date

2019-08-23

Employer Website To Date

2019-09-10

Professional Organization Ad From Date

2020-01-01 08:19:52

Professional Organization Advertisement To Date

2020-01-01 08:19:52

Job Search Website From Date

2019-08-05

Job Search Website To Date

2019-08-19

Employee Referral Program From Date

2019-08-23

Employee Referral Program To Date

2019-09-10

Local Ethnic Paper From Date

2020-01-01 08:19:52

Local Ethnic Paper To Date

2020-01-01 08:19:52

Radio/TV Ad From Date

2020-01-01 08:19:52

Radio/TV Ad To Date

2020-01-01 08:19:52

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

INDIA

Foreign Worker Birth Country

INDIA

Class of Admission

H-1B

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

ENGINEERING COMPUTER SCIENCE

Foreign Worker Years of Education Completed

2011

Foreign Worker Institution of Education

SRI JAYACHAMARAJENDRA COLLEGE OF ENGINEERING

Foreign Worker Education Institution Address 1

CAMPUS ROADS, UNIVERSITY OF MYSORE CAMPUS

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

MYSURU

Foreign Worker Education Institution State/Province

KARNATAKA

Foreign Worker Education Institution Country

INDIA

Foreign Worker Education Institution Postal Code

570006

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Justin D Parsons

Preparer Title

Immigration Counsel

Preparer Email

justin@eiglaw.com

Employer Information Declaration Name

Deb Caldwell

Employer Information Declaration Title

HR Operations Immigration Specialist