Fiscal Year

2020

Case Number

A-19289-71486

Case Status

Certified

Received Date

2019-11-18

Decision Date

2020-09-11

Refile

N

Original File Date

2020-01-01 08:09:13

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

A Plus Financial Services LLC

Employer Name Slug

a-plus-financial-services-llc

Employer Address 1

2045 S. Arlington Heights Rd.

Employer Address 2

Ste 116

Employer City

Arlington Heights

Employer City Slug

arlington-heights

Employer State

ILLINOIS

Employer State Slug

illinois

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

60005

Employer Phone

8479798282

Employer Number of Employees

3

Employer Year Commenced Business

2012

NAICS Code

52421

FW Ownership Interest

N

Employer Contact Name

Terry Koo

Employer Contact Address 1

2045 S. Arlington Heights Rd.

Employer Contact Address 2

Ste 116

Employer Contact City

Arlington Heights

Employer Contact State/Province

ILLINOIS

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

60005

Employer Contact Phone

8479798282

Employer Contact Email

tkoo@aplusfs.com

Agent Attorney Name

Agnes K Kim

Agent Attorney Firm Name

Dream Law

Agent Attorney Phone

8473571358

Agent Attorney Address 1

505 E. Golf Rd. Suite H

Agent Attorney Address 2

Agent Attorney City

Arlington Heights

Agent Attorney State/Province

ILLINOIS

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

60005

Agent Attorney Email

imin@dream-law.com

PW Track Number

P10018339216116

PW SOC Code

43-4051

PW SOC Title

Customer Service Representatives

PW Skill Level

Level II

PW Wage

32635.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2019-07-05

PW Expiration Date

2020-06-30

Wage Offer From

33000.00

Wage Offer To

0.00

Average Salary

33000.00

Wage Unit of Pay

Year

Worksite Address 1

2045 S. Arlington Heights Rd.

Worksite Address 2

Ste 116

Worksite City

Arlington Heights

Worksite City Slug

arlington-heights

Worksite State

ILLINOIS

Worksite Postal Code

60005

Job Title

Customer Service Agent

Job Title Slug

customer-service-agent

Minimum Education

High School

Major Field of Study

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

N

Accept Alternative Occupation Months

Accept Alternative Job Title

Job Opportunity Requirements Normal

Y

Foreign Language Required

Y

Specific Skills

Must speak, read, and write English Korean fluentlybr br br Note to H.14. Fluency in the Korean language in addition to English is required for reasonable performance of duties of Customer Service Agent at A Plus Financial Services. A Plus Financial Services, doing business is A Plus Insurance is an insurance agency, providing insurance products and related customer and claim support services to individuals, families, and business owners in Chicago area.br The customer service agent is the frontline employee who handles and answers clients and underwriters calls and inquiries and to provide clients information about insurance coverage and risk management issues. Currently over 90 of clients of A Plus Financial Services are Korean immigrants or business owners whose primary language is Korean. Given the complexity of terms, conditions, and claim procedures of various insurance products A Plus Financial Services provides to its clients, it is essential for its customer service agent to communicate clearly with clients and underwriters both in writing and speaking. Therefore, the ability to speak, read, and write English and Korean fluently is an essential skill for reasonable performance of the duties of customer service agent at A Plus Financial Services.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

N

Application for College/University Teacher

N

SWA Job Order Start Date

2019-05-28

SWA Job Order End Date

2019-06-28

Sunday Edition Newspaper

Y

First Newspaper Name

Chicago SunTimes

First Advertisement Start Date

2019-05-26

Second Newspaper Ad Name

Chicago SunTimes

Second Advertisement Type

Newspaper

Second Ad Start Date

2019-06-02

Employer Website From Date

2020-01-01 08:09:13

Employer Website To Date

2020-01-01 08:09:13

Professional Organization Ad From Date

2020-01-01 08:09:13

Professional Organization Advertisement To Date

2020-01-01 08:09:13

Job Search Website From Date

2020-01-01 08:09:13

Job Search Website To Date

2020-01-01 08:09:13

Employee Referral Program From Date

2020-01-01 08:09:13

Employee Referral Program To Date

2020-01-01 08:09:13

Local Ethnic Paper From Date

2020-01-01 08:09:13

Local Ethnic Paper To Date

2020-01-01 08:09:13

Radio/TV Ad From Date

2020-01-01 08:09:13

Radio/TV Ad To Date

2020-01-01 08:09:13

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

SOUTH KOREA

Foreign Worker Birth Country

SOUTH KOREA

Class of Admission

Foreign Worker Education

Master's

Foreign Worker Information: Major

LINGUISTICS

Foreign Worker Years of Education Completed

2014

Foreign Worker Institution of Education

UNIVERSITY OF OREGON

Foreign Worker Education Institution Address 1

1585 E. 13TH AVE.

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

EUGENE

Foreign Worker Education Institution State/Province

OR

Foreign Worker Education Institution Country

UNITED STATES OF AMERICA

Foreign Worker Education Institution Postal Code

97403

Foreign Worker Experience with Employer

N/A

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

N

Employer Completed Application

N

Preparer Name

Agnes K Kim

Preparer Title

Attorney

Preparer Email

akim@dream-law.com

Employer Information Declaration Name

Yunhee SHIN

Employer Information Declaration Title

President