Fiscal Year

2020

Case Number

A-19269-63431

Case Status

Certified

Received Date

2019-12-10

Decision Date

2020-04-28

Refile

N

Original File Date

2020-01-01 08:03:33

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

FIVE9, INC

Employer Name Slug

five9-inc

Employer Address 1

4000 EXECUTIVE PARKWAY, SUITE 400

Employer Address 2

Employer City

SAN RAMON

Employer City Slug

san-ramon

Employer State

CALIFORNIA

Employer State Slug

california

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

94583

Employer Phone

925-201-2000

Employer Number of Employees

654

Employer Year Commenced Business

2001

NAICS Code

541511

FW Ownership Interest

N

Employer Contact Name

Tricia Yankovich

Employer Contact Address 1

4000 Executive Parkway, Suite 400

Employer Contact Address 2

Employer Contact City

San Ramon

Employer Contact State/Province

CALIFORNIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

94583

Employer Contact Phone

925-201-2000

Employer Contact Email

Tricia.Yankovich@five9.com

Agent Attorney Name

Claudia L Villaseor Sanchez

Agent Attorney Firm Name

Berry Appleman Leiden LLP

Agent Attorney Phone

972 729 6204

Agent Attorney Address 1

2400 N Glenville Dr, Building A

Agent Attorney Address 2

Suite 100

Agent Attorney City

Richardson

Agent Attorney State/Province

TEXAS

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

75082

Agent Attorney Email

cvillasenor@balglobal.com

PW Track Number

P10019108631481

PW SOC Code

41-9031

PW SOC Title

Sales Engineers

PW Skill Level

Level IV

PW Wage

137530.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2019-07-25

PW Expiration Date

2020-06-30

Wage Offer From

137530.00

Wage Offer To

0.00

Average Salary

137530.00

Wage Unit of Pay

Year

Worksite Address 1

4000 Executive Parkway

Worksite Address 2

Suite 400

Worksite City

San Ramon

Worksite City Slug

san-ramon

Worksite State

CALIFORNIA

Worksite Postal Code

94583

Job Title

Professional Services Manager

Job Title Slug

professional-services-manager

Minimum Education

Bachelor's

Major Field of Study

See H.14

Required Training

N

Required Experience

Y

Required Experience Months

60

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

See H.14

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

See H.14

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Bachelors degree in Computer Science, MIS or Electronic Engineering, and 5 years of professional experience in the position offered, or related capacityies.br br Experience must includebr br 1 5 years of experience with, and strong knowledge of, SaaS, VoIP, CTI, CRM, WFM, PBX, ACD, IVR and Outbound Dialers;br 2 Strong problem solving and negotiation skills, and experience articulating technical and business issues, identifying solutions and influencing the outcome;br 3 Leading and coordinating multiple teams in delivering value and solutions;br 4 Solid background in Call Center, and their operation and best practices;br 5 Conducting daytoday operations using Salesforce;br 6 Ability to communicate effectively to all levels;br 7 VCC and SOAP UI;br 8 WorkFront BI tool;br 9 CRM Salesforce, Velocify, NetSuite and Oracle.br br Some domestic travel to clients offices required. Telecommuting available

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2019-08-20

SWA Job Order End Date

2019-09-23

Sunday Edition Newspaper

Y

First Newspaper Name

San Francisco Chronicle

First Advertisement Start Date

2019-08-25

Second Newspaper Ad Name

San Francisco Chronicle

Second Advertisement Type

Newspaper

Second Ad Start Date

2019-09-01

Employer Website From Date

2020-01-01 08:03:33

Employer Website To Date

2020-01-01 08:03:33

Professional Organization Ad From Date

2020-01-01 08:03:33

Professional Organization Advertisement To Date

2020-01-01 08:03:33

Job Search Website From Date

2019-08-20

Job Search Website To Date

2019-09-06

Employee Referral Program From Date

2020-01-01 08:03:33

Employee Referral Program To Date

2020-01-01 08:03:33

Local Ethnic Paper From Date

2019-08-28

Local Ethnic Paper To Date

2019-08-28

Radio/TV Ad From Date

2019-08-29

Radio/TV Ad To Date

2019-08-29

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

PHILIPPINES

Foreign Worker Birth Country

PHILIPPINES

Class of Admission

L-1

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

ELECTRONIC ENGINEERING

Foreign Worker Years of Education Completed

2003

Foreign Worker Institution of Education

UNIVERSITY OF BAGUIO

Foreign Worker Education Institution Address 1

GENERAL LUNA ROAD

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

BAGUIO CITY

Foreign Worker Education Institution State/Province

Foreign Worker Education Institution Country

PHILIPPINES

Foreign Worker Education Institution Postal Code

2600

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Claudia Villasenor Sanchez

Preparer Title

Associate Attorney

Preparer Email

cvillasenor@balglobal.com

Employer Information Declaration Name

Tricia Yankovich

Employer Information Declaration Title

VP, Human Resources