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Case Number: A-19256-58022

Fiscal year: 2020

Fiscal Year

2020

Case Number

A-19256-58022

Case Status

Certified-Expired

Received Date

2019-10-23

Decision Date

2020-03-13

Refile

N

Original File Date

2020-01-01 07:59:08

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

CORCENTRIC, LLC

Employer Name Slug

corcentric-llc

Employer Address 1

FKA AMERIQUEST BUSINESS SERVICES

Employer Address 2

457 HADDONFIELD ROAD, SUITE 410

Employer City

CHERRY HILL

Employer City Slug

cherry-hill

Employer State

NEW JERSEY

Employer State Slug

new-jersey

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

8002

Employer Phone

856-382-4739

Employer Number of Employees

450

Employer Year Commenced Business

1996

NAICS Code

541512

FW Ownership Interest

N

Employer Contact Name

Anthony Frizano

Employer Contact Address 1

457 Haddonfield Road

Employer Contact Address 2

Suite 410

Employer Contact City

Cherry Hill

Employer Contact State/Province

NEW JERSEY

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

8002

Employer Contact Phone

856-382-4739

Employer Contact Email

afrizano@corcentric.com

Agent Attorney Name

Sari M Long

Agent Attorney Firm Name

Faegre Baker Daniels LLP

Agent Attorney Phone

(202) 312-7029

Agent Attorney Address 1

1050 K Street NW

Agent Attorney Address 2

Ste 400

Agent Attorney City

Washington

Agent Attorney State/Province

DISTRICT OF COLUMBIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

20001

Agent Attorney Email

sari.long@faegrebd.com

PW Track Number

P10018275136720

PW SOC Code

43-1011

PW SOC Title

FirstLine Supervisors of Office and Administrative Support Workers

PW Skill Level

Level IV

PW Wage

67205.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2019-02-06

PW Expiration Date

2019-06-30

Wage Offer From

67205.00

Wage Offer To

80000.00

Average Salary

73602.50

Wage Unit of Pay

Year

Worksite Address 1

615 West Carmel Drive

Worksite Address 2

Worksite City

Carmel

Worksite City Slug

carmel

Worksite State

INDIANA

Worksite Postal Code

46032

Job Title

Customer Support Manager

Job Title Slug

customer-support-manager

Minimum Education

Bachelor's

Major Field of Study

Business Administration

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

Related field

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

48

Accept Alternative Job Title

Related occupations e.g. eSourcing Analyst, Sourcing Ops Assoc., Tier 1 Customer Support Mgr

Job Opportunity Requirements Normal

Y

Foreign Language Required

N

Specific Skills

Must also possess each of the following 1 Two years of demonstrated experience in a technical support function; 2 Two years of supervisory experience in technical customer service; 3 Four years of demonstrated experience with SaaS Source to Pay software, including RFx and Reverse Auction management, and Contract Lifecycle Management, and leading managed service client projects within Sourcing events; 4 Two years of demonstrated experience with Microsoft Office Suite, Google Docs, Salesforce.com, Service Cloud, and JIRA; 5 Demonstrated experience analyzing data to identify trends and proposing and implementing process improvement initiatives across internal functions and company leadership. Travel required to London office 12 times per year for annual performance review with the Customer Support Specialist based in London. Supervise a team of 610 Customer Support Specialists. Employer will accept experience gained concurrently.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2019-06-17

SWA Job Order End Date

2019-07-19

Sunday Edition Newspaper

Y

First Newspaper Name

Indianapolis Star

First Advertisement Start Date

2019-06-16

Second Newspaper Ad Name

Indianapolis Star

Second Advertisement Type

Newspaper

Second Ad Start Date

2019-06-23

Employer Website From Date

2019-06-17

Employer Website To Date

2019-06-28

Professional Organization Ad From Date

2020-01-01 07:59:08

Professional Organization Advertisement To Date

2020-01-01 07:59:08

Job Search Website From Date

2019-06-17

Job Search Website To Date

2019-07-01

Employee Referral Program From Date

2019-06-19

Employee Referral Program To Date

2019-07-12

Local Ethnic Paper From Date

2020-01-01 07:59:08

Local Ethnic Paper To Date

2020-01-01 07:59:08

Radio/TV Ad From Date

2020-01-01 07:59:08

Radio/TV Ad To Date

2020-01-01 07:59:08

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

ROMANIA

Foreign Worker Birth Country

ROMANIA

Class of Admission

L-1

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

BUSINESS ADMINISTRATION

Foreign Worker Years of Education Completed

2009

Foreign Worker Institution of Education

THE BUCHAREST UNIVERSITY OF ECONOMIC STUDIES

Foreign Worker Education Institution Address 1

IATA ROMANA 6

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

BUCHAREST

Foreign Worker Education Institution State/Province

Foreign Worker Education Institution Country

ROMANIA

Foreign Worker Education Institution Postal Code

01037-4

Foreign Worker Experience with Employer

N/A

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Sari M Long

Preparer Title

Associate

Preparer Email

sari.long@faegrebd.com

Employer Information Declaration Name

Buffington Gibbons

Employer Information Declaration Title

Vice President, Human Resources