Fiscal Year

2020

Case Number

A-19217-39983

Case Status

Certified-Expired

Received Date

2019-08-05

Decision Date

2019-10-22

Refile

N

Original File Date

2020-01-01 07:47:00

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

NETCRACKER TECHNOLOGY CORPORATION

Employer Name Slug

netcracker-technology-corporation

Employer Address 1

95 SAWYER ROAD

Employer Address 2

Employer City

WALTHAM

Employer City Slug

waltham

Employer State

MASSACHUSETTS

Employer State Slug

massachusetts

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

2453

Employer Phone

781-419-3300

Employer Number of Employees

530

Employer Year Commenced Business

1993

NAICS Code

541511

FW Ownership Interest

N

Employer Contact Name

Erinna D Brodsky

Employer Contact Address 1

95 Sawyer Road

Employer Contact Address 2

Floor 6

Employer Contact City

Waltham

Employer Contact State/Province

MASSACHUSETTS

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

2453

Employer Contact Phone

781-419-3300

Employer Contact Email

erinna.brodsky@netcracker.com

Agent Attorney Name

Brian J Coughlin

Agent Attorney Firm Name

FLETCHER TILTON P.C.

Agent Attorney Phone

508-532-3527

Agent Attorney Address 1

161 Worcester Rd

Agent Attorney Address 2

Ste 501

Agent Attorney City

Framingham

Agent Attorney State/Province

MASSACHUSETTS

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

1701

Agent Attorney Email

bcoughlin@fletchertilton.com

PW Track Number

P10019091470110

PW SOC Code

15-1152

PW SOC Title

Computer Network Support Specialists

PW Skill Level

Level IV

PW Wage

66206.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2019-07-17

PW Expiration Date

2020-06-30

Wage Offer From

68000.00

Wage Offer To

95000.00

Average Salary

81500.00

Wage Unit of Pay

Year

Worksite Address 1

221 East 4th Street

Worksite Address 2

Worksite City

Cincinnati

Worksite City Slug

cincinnati

Worksite State

OHIO

Worksite Postal Code

45202

Job Title

Senior Customer Support Engineer

Job Title Slug

senior-customer-support-engineer

Minimum Education

Bachelor's

Major Field of Study

Information Technology

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

Computer Science or related field

Accept Alternative Combination

Y

Accept Alternative Combination Education

Master's

Accept Alternative Combination Education Years

1

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

Software technical support of enterprisewide information systems see H14

Job Opportunity Requirements Normal

Y

Foreign Language Required

N

Specific Skills

MINIMUM REQUIREMENTS Bachelors degree in Information Technology, Computer Science, or a related field plus at least five years of experience in software technical support of enterprisewide information systems. Alternatively, may have a Masters degree in Information Technology, Computer Science, or a related field plus one year of experience in software technical support of enterprisewide information systems. Requires Proven experience in incident management, service request management and problem solving; experience of using ticketing systems and use of monitoring and management tools; handson experience with WindowsLinuxMac OS environments; excellent problemsolving and communication skills; experience in development of scripts or simple applications; experience in SQL technologies; experience in NoSQL database solutions; experience in software technical support or equivalent; experience with Oracle Server SQL, PLSQL; knowledge of implementation; experience in telecommunications areas; a selfmotivated attitude; quality, outofthe box thinker that is openminded, creative, intelligent, and selfconfident; ability to deliver against deadlines and agreed targets; and ability to handle multiple priorities. Domestic and international travel required up to 5 of the time. Please note NetCracker Technology Corporation is seeking the stated ability or experience in the above skills but no specific amount of years of experience in these skills is required unless otherwise specified. All skills may be gained concurrently.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2019-05-01

SWA Job Order End Date

2019-06-05

Sunday Edition Newspaper

Y

First Newspaper Name

Cincinnati Enquirer

First Advertisement Start Date

2019-05-05

Second Newspaper Ad Name

Cincinnati Enquirer

Second Advertisement Type

Newspaper

Second Ad Start Date

2019-05-12

Employer Website From Date

2019-04-25

Employer Website To Date

2019-07-08

Professional Organization Ad From Date

2020-01-01 07:47:00

Professional Organization Advertisement To Date

2020-01-01 07:47:00

Job Search Website From Date

2019-05-10

Job Search Website To Date

2019-05-23

Employee Referral Program From Date

2019-04-26

Employee Referral Program To Date

2019-06-05

Local Ethnic Paper From Date

2020-01-01 07:47:00

Local Ethnic Paper To Date

2020-01-01 07:47:00

Radio/TV Ad From Date

2020-01-01 07:47:00

Radio/TV Ad To Date

2020-01-01 07:47:00

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

UKRAINE

Foreign Worker Birth Country

UKRAINE

Class of Admission

L-1

Foreign Worker Education

Master's

Foreign Worker Information: Major

TELECOMMUNICATION

Foreign Worker Years of Education Completed

2009

Foreign Worker Institution of Education

KYIV POLYTECHNIC INSTITUTE

Foreign Worker Education Institution Address 1

37, PROSP. PEREMOHY

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

KYIV

Foreign Worker Education Institution State/Province

Foreign Worker Education Institution Country

UKRAINE

Foreign Worker Education Institution Postal Code

3056

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Brian J Coughlin

Preparer Title

Attorney

Preparer Email

bcoughlin@fletchertilton.com

Employer Information Declaration Name

Erinna D Brodsky

Employer Information Declaration Title

Director of International Immigration