Fiscal Year

2024

Case Number

A-23129-39652

Case Status

Certified

Received Date

2023-05-10

Decision Date

2024-05-29

Refile

N

Original File Date

2024-01-01 01:28:56

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

COREL INC.

Employer Name Slug

corel-inc

Employer Address 1

9225 BEE CAVE RD

Employer Address 2

BLDG. A SUITE 201

Employer City

AUSTIN

Employer City Slug

austin

Employer State

TEXAS

Employer State Slug

texas

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

78733

Employer Phone

3128045833

Employer Number of Employees

145

Employer Year Commenced Business

1985

NAICS Code

541511

FW Ownership Interest

N

Employer Contact Name

Scott Day

Employer Contact Address 1

9225 Bee Cave Road

Employer Contact Address 2

STE Bldg. A, Ste. 300

Employer Contact City

Austin

Employer Contact State/Province

TEXAS

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

78733

Employer Contact Phone

(415) 209-3974

Employer Contact Email

scott.day@alludo.com

Agent Attorney Name

Daniel J Roemer

Agent Attorney Firm Name

Law Office of Daniel Roemer P.C.

Agent Attorney Phone

(925) 941-1550

Agent Attorney Address 1

1655 N. Main Street

Agent Attorney Address 2

Ste 220

Agent Attorney City

Walnut Creek

Agent Attorney State/Province

CALIFORNIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

94596

Agent Attorney Email

droemer@roemerlaw.com

PW Track Number

P10022178314058

PW SOC Code

11-3021

PW SOC Title

Computer and Information Systems Managers

PW Skill Level

Level IV

PW Wage

184829.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2023-01-12

PW Expiration Date

2023-06-30

Wage Offer From

200000.00

Wage Offer To

0.00

Average Salary

200000.00

Wage Unit of Pay

Year

Worksite Address 1

9225 Bee Cave Road

Worksite Address 2

Bldg A, Ste 300

Worksite City

Austin

Worksite City Slug

austin

Worksite State

TEXAS

Worksite Postal Code

78733

Job Title

Senior Director of Global Services

Job Title Slug

senior-director-of-global-services

Minimum Education

Bachelor's

Major Field of Study

Computer Science, Math or Quantitative Field

Required Training

N

Required Experience

Y

Required Experience Months

60

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

Senior Director of Global Services or Director of IT or DirectorHead of Support

Job Opportunity Requirements Normal

Y

Foreign Language Required

N

Specific Skills

The candidate must have minimum two years of experience in the followingbr 1. Implementing businesstobusiness technical support of clientserver remote access and Virtual Desktop Infrastructure VDI softwarebr products, and outsourcing businesstobusiness technical support global operations.br 2. Implementing KnowledgeCentered Service KCS methodology and process in global support teams.br 3. Coordinating Request Tracker ticketing system deployment, customization and external systems integration.br 4. Building customer web portals and selfservice content with measured support ticket deflectionavoidance rate.br 5. Establishing Product Release Management processes.br 6. Coordinating deployment and configuration of commercial call center software platforms, including Amazon Connect and RingCentral.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2023-02-10

SWA Job Order End Date

2023-03-11

Sunday Edition Newspaper

Y

First Newspaper Name

Austin AmericanStatesman

First Advertisement Start Date

2023-02-19

Second Newspaper Ad Name

Austin AmericanStatesman

Second Advertisement Type

Newspaper

Second Ad Start Date

2023-02-26

Employer Website From Date

2024-01-01 01:28:56

Employer Website To Date

2024-01-01 01:28:56

Professional Organization Ad From Date

2024-01-01 01:28:56

Professional Organization Advertisement To Date

2024-01-01 01:28:56

Job Search Website From Date

2024-01-01 01:28:56

Job Search Website To Date

2024-01-01 01:28:56

Employee Referral Program From Date

2023-02-24

Employee Referral Program To Date

2023-04-03

Local Ethnic Paper From Date

2023-02-17

Local Ethnic Paper To Date

2023-02-17

Radio/TV Ad From Date

2023-02-16

Radio/TV Ad To Date

2023-02-16

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

RUSSIA

Foreign Worker Birth Country

RUSSIA

Class of Admission

H-1B

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

APPLIED PHYSICS

Foreign Worker Years of Education Completed

2009

Foreign Worker Institution of Education

NOVOSIBIRSK STATE TECHNICAL UNIVERSITY

Foreign Worker Education Institution Address 1

20 PROSPEKT K. MARKSA

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

NOVOSIBIRSK

Foreign Worker Education Institution State/Province

Foreign Worker Education Institution Country

RUSSIA

Foreign Worker Education Institution Postal Code

630073

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Daniel J Roemer

Preparer Title

Attorney

Preparer Email

droemer@roemerlaw.com

Employer Information Declaration Name

Scott Day

Employer Information Declaration Title

Chief People Officer