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Case Number: A-23032-96002
Fiscal year: 2024
Fiscal Year
2024
Case Number
A-23032-96002
Case Status
Certified
Received Date
2023-04-18
Decision Date
2024-05-08
Refile
N
Original File Date
2024-01-01 01:18:46
Previous SWA Case Number State
Schedule A Sheepherder
N
Employer Name
FIS MANAGEMENT SERVICES LLC
Employer Name Slug
fis-management-services-llc
Employer Address 1
347 RIVERSIDE AVENUE
Employer Address 2
Employer City
JACKSONVILLE
Employer City Slug
jacksonville
Employer State
FLORIDA
Employer State Slug
florida
Employer Country
UNITED STATES OF AMERICA
Employer Postal Code
32202
Employer Phone
904-438-6000
Employer Number of Employees
65000
Employer Year Commenced Business
2005
NAICS Code
541511
FW Ownership Interest
N
Employer Contact Name
Annissa Cameron-James
Employer Contact Address 1
340 Madison Ave
Employer Contact Address 2
7th Floor
Employer Contact City
New York
Employer Contact State/Province
NEW YORK
Employer Contact Country
UNITED STATES OF AMERICA
Employer Contact Postal Code
10173
Employer Contact Phone
904-438-6398
Employer Contact Email
Agent Attorney Name
Christopher D Gregorio
Agent Attorney Firm Name
Fragomen, Del Rey, Bernsen, Loewy, LLP
Agent Attorney Phone
2122302806
Agent Attorney Address 1
1400 Broadway
Agent Attorney Address 2
Agent Attorney City
New York
Agent Attorney State/Province
NEW YORK
Agent Attorney Country
UNITED STATES OF AMERICA
Agent Attorney Postal Code
10018
Agent Attorney Email
PW Track Number
P10022164272721
PW SOC Code
11-3021
PW SOC Title
Computer and Information Systems Managers
PW Skill Level
Level II
PW Wage
114088.00
PW Unit of Pay
Year
PW Wage Source
OES
PW Determination Date
2022-12-28
PW Expiration Date
2023-06-30
Wage Offer From
114088.00
Wage Offer To
0.00
Average Salary
114088.00
Wage Unit of Pay
Year
Worksite Address 1
347 Riverside Avenue
Worksite Address 2
Worksite City
Jacksonville
Worksite City Slug
jacksonville
Worksite State
FLORIDA
Worksite Postal Code
32202
Job Title
Product Support Manager II
Job Title Slug
product-support-manager-ii
Minimum Education
Bachelor's
Major Field of Study
Computer Science, Information Systems or related field.
Required Training
N
Required Experience
Y
Required Experience Months
36
Accept Alternative Field of Study
N
Accept Alternative Major Field of Study
Accept Alternative Combination
Y
Accept Alternative Combination Education
Other
Accept Alternative Combination Education Years
3
Accept Foreign Education
Y
Accept Alternative Occupation
Y
Accept Alternative Occupation Months
36
Accept Alternative Job Title
Technical Lead, Technical Solution Consultant or related.
Job Opportunity Requirements Normal
N
Foreign Language Required
N
Specific Skills
Three 3 years of experience in the job offered or a related occupation developing and monitoring application of operating systems including policies and procedures, operating structure, information flow and systems that provide answers to common questions and problems; utilizing metric to create KPIs to monitor teams performance; working on automation and resolution of recurring issues; performing continuous analysis of incidents and root causes to avoid reoccurring issues; creating documentation and communicating with the team; managing client communication and escalations; identifying automation opportunities and improvements on the process; and utilizing AS400 experience. The employer will accept two 2 years of work experience to satisfy the bachelors degree requirement.10 travel required. Telecommuting andor working from home may be permissible pursuant to company policies. Any suitable combination of education, training or experience is acceptable.
Combination Occupation
N
Offered to Applicant Foreign Worker
Y
Foreign Worker Live on Premises
N
Foreign Worker Live in Domestic Service
N
Foreign Worker Live in Domestic Service Count
Professional Occupation
Y
Application for College/University Teacher
N
SWA Job Order Start Date
2022-10-25
SWA Job Order End Date
2022-12-02
Sunday Edition Newspaper
Y
First Newspaper Name
Jacksonville Times Union
First Advertisement Start Date
2022-10-30
Second Newspaper Ad Name
Jacksonville Times Union
Second Advertisement Type
Newspaper
Second Ad Start Date
2022-11-06
Employer Website From Date
2022-10-21
Employer Website To Date
2023-01-04
Professional Organization Ad From Date
2024-01-01 01:18:46
Professional Organization Advertisement To Date
2024-01-01 01:18:46
Job Search Website From Date
2022-10-21
Job Search Website To Date
2023-01-04
Employee Referral Program From Date
2022-10-27
Employee Referral Program To Date
2022-11-09
Local Ethnic Paper From Date
2024-01-01 01:18:46
Local Ethnic Paper To Date
2024-01-01 01:18:46
Radio/TV Ad From Date
2024-01-01 01:18:46
Radio/TV Ad To Date
2024-01-01 01:18:46
Employer Received Payment
N
Posted Notice at Worksite
Y
Layoff in Past Six Months
N
Country of Citizenship
TUNISIA
Foreign Worker Birth Country
TUNISIA
Class of Admission
L-1
Foreign Worker Education
Other
Foreign Worker Information: Major
MANAGEMENT INFORMATION SYSTEMS
Foreign Worker Years of Education Completed
2011
Foreign Worker Institution of Education
INSTITUT DE NOUVELLES TECHNOLOGIES INSTITUTE OF NEW TECHNOLOGIES
Foreign Worker Education Institution Address 1
08 1002 RUE IBN AL JAZZAR
Foreign Worker Education Institution Address 2
Foreign Worker Education Institution City
TUNIS
Foreign Worker Education Institution State/Province
Foreign Worker Education Institution Country
TUNISIA
Foreign Worker Education Institution Postal Code
1002
Foreign Worker Experience with Employer
N
Foreign Worker Employer Pays for Education
N
Foreign Worker Currently Employed
Y
Employer Completed Application
N
Preparer Name
Christopher D Gregorio
Preparer Title
Senior Associate
Preparer Email
Employer Information Declaration Name
Annissa CameronJames
Employer Information Declaration Title
Career Mobility Advisor II