Fiscal Year

2024

Case Number

A-23017-88029

Case Status

Certified

Received Date

2023-01-25

Decision Date

2024-02-29

Refile

N

Original File Date

2024-01-01 00:49:49

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

Maersk AS ta Sealand Americas

Employer Name Slug

maersk-as-ta-sealand-americas

Employer Address 1

2801 SW 149th Ave

Employer Address 2

Suite 400

Employer City

Miramar

Employer City Slug

miramar

Employer State

FLORIDA

Employer State Slug

florida

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

33027

Employer Phone

2149668803

Employer Number of Employees

200

Employer Year Commenced Business

2014

NAICS Code

483111

FW Ownership Interest

N

Employer Contact Name

Donna Trujillo

Employer Contact Address 1

2801 SW 149 Ave

Employer Contact Address 2

Suite 400

Employer Contact City

Miramar

Employer Contact State/Province

FLORIDA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

33027

Employer Contact Phone

2149668803

Employer Contact Email

donna.trujillo@sealandmaersk.com

Agent Attorney Name

Clarissa C Upadhyay

Agent Attorney Firm Name

Trow Rahal, P.C.

Agent Attorney Phone

2025374830

Agent Attorney Address 1

3 Bethesda Metro Center

Agent Attorney Address 2

Suite 610

Agent Attorney City

Bethesda

Agent Attorney State/Province

MARYLAND

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

20814

Agent Attorney Email

clarissa@trowrahal.com

PW Track Number

P10022034874636

PW SOC Code

11-2022

PW SOC Title

Sales Managers

PW Skill Level

Level IV

PW Wage

163197.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2022-08-09

PW Expiration Date

2023-06-30

Wage Offer From

163197.00

Wage Offer To

172000.00

Average Salary

167598.50

Wage Unit of Pay

Year

Worksite Address 1

2801 SW 149th Avenue, Suite 400

Worksite Address 2

Lmtd dom internl travel thrght Latin Amrca, Euro Asia to cmpny HQ various clnt sites

Worksite City

Miramar

Worksite City Slug

miramar

Worksite State

FLORIDA

Worksite Postal Code

33027

Job Title

Head of Customer Service

Job Title Slug

head-of-customer-service

Minimum Education

Bachelor's

Major Field of Study

International Commerce, Business Administration, Economics, or related field

Required Training

N

Required Experience

Y

Required Experience Months

60

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

related position in the logistics or transport industry

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Must have five 5 years of experience in each of the following 1 Utilizing Six Sigma or Agile methodology to improve and implement business processes; 2 Overseeing offshoring and centralization of transactional activities to service centers; 3 Utilizing customer feedback data such as Customer effort reduction, Net Promoter Scores, or Customer Satisfaction Scores CSAT to implement processes oriented to improve satisfaction with service; 4 Establishing customer service teams and processes around specific customer needs in offering services such as Warehouse and Distribution, Inland transportation, and Customs house brokerage; 5 Master Data governance and procedures; and 6 Building and maintaining relations with local authorities such as customs, terminals and other key stakeholders to the logistics process.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2022-08-04

SWA Job Order End Date

2022-09-08

Sunday Edition Newspaper

Y

First Newspaper Name

Sun Sentinel

First Advertisement Start Date

2022-08-21

Second Newspaper Ad Name

Sun Sentinel

Second Advertisement Type

Newspaper

Second Ad Start Date

2022-08-28

Employer Website From Date

2024-01-01 00:49:49

Employer Website To Date

2024-01-01 00:49:49

Professional Organization Ad From Date

2022-09-01

Professional Organization Advertisement To Date

2022-09-16

Job Search Website From Date

2022-08-04

Job Search Website To Date

2022-08-18

Employee Referral Program From Date

2024-01-01 00:49:49

Employee Referral Program To Date

2024-01-01 00:49:49

Local Ethnic Paper From Date

2022-08-18

Local Ethnic Paper To Date

2022-08-24

Radio/TV Ad From Date

2024-01-01 00:49:49

Radio/TV Ad To Date

2024-01-01 00:49:49

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

VENEZUELA

Foreign Worker Birth Country

VENEZUELA

Class of Admission

L-1

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

ECONOMICS

Foreign Worker Years of Education Completed

2002

Foreign Worker Institution of Education

UNIVERSIDAD CATOLICA ANDRES BELLO

Foreign Worker Education Institution Address 1

AV. TEHERN

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

CARACAS

Foreign Worker Education Institution State/Province

DISTRITO CAPITAL

Foreign Worker Education Institution Country

VENEZUELA

Foreign Worker Education Institution Postal Code

1020

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Clarissa C Upadhyay

Preparer Title

Attorney

Preparer Email

clarissa@trowrahal.com

Employer Information Declaration Name

Donna Trujillo

Employer Information Declaration Title

Head of Human Resources