Fiscal Year

2024

Case Number

A-22350-75329

Case Status

Certified

Received Date

2023-01-17

Decision Date

2024-02-22

Refile

N

Original File Date

2024-01-01 00:45:58

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

TWILIO INC

Employer Name Slug

twilio-inc

Employer Address 1

101 SPEAR STREET

Employer Address 2

5TH FLOOR

Employer City

SAN FRANCISCO

Employer City Slug

san-francisco

Employer State

CALIFORNIA

Employer State Slug

california

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

94105

Employer Phone

4153902337

Employer Number of Employees

5183

Employer Year Commenced Business

2008

NAICS Code

541519

FW Ownership Interest

N

Employer Contact Name

Tanya Mariottini

Employer Contact Address 1

101 Spear Street

Employer Contact Address 2

Suite 500

Employer Contact City

San Francisco

Employer Contact State/Province

CALIFORNIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

94105

Employer Contact Phone

4153902337

Employer Contact Email

tmariottini@twilio.com

Agent Attorney Name

Adriane M Rapp

Agent Attorney Firm Name

Erickson Immigration Group

Agent Attorney Phone

703-678-4000

Agent Attorney Address 1

2101 Wilson Blvd.

Agent Attorney Address 2

Suite 1100

Agent Attorney City

Arlington

Agent Attorney State/Province

VIRGINIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

22201

Agent Attorney Email

AthenaPERMs@eiglaw.com

PW Track Number

P10022132164124

PW SOC Code

11-2021

PW SOC Title

Marketing Managers

PW Skill Level

Level II

PW Wage

161242.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2022-12-01

PW Expiration Date

2023-06-30

Wage Offer From

169600.00

Wage Offer To

0.00

Average Salary

169600.00

Wage Unit of Pay

Year

Worksite Address 1

101 Spear Street

Worksite Address 2

Suite 500

Worksite City

San Francisco

Worksite City Slug

san-francisco

Worksite State

CALIFORNIA

Worksite Postal Code

94105

Job Title

Senior Customer Success Manager

Job Title Slug

senior-customer-success-manager

Minimum Education

Master's

Major Field of Study

Business administration, Business Analytics, marketing or closely related discipline.

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

N

Accept Alternative Occupation Months

Accept Alternative Job Title

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

1 Proven ability to facilitate executive level product and service roadmap strategy discussionsbr 2 Expert level ability to create and execute data queries Looker, Tableau, etc. used to analyze and make recommendations for optimizing software or API integrationsbr 3 Demonstrable experience with creating revenue reports quarterly and annually used to forecast future growth and used to gauge customer healthbr 4 Experience identifying usage trends, support ticket volume and severity, and escalation resolution to reduce or eliminate contraction risksbr 5 Ability to collect, document and communicate from technical customer stakeholders to product teams including quantifying growth impactbr 6 Expert at managing Enterprise level portfolios using a CRM Salesforce, Gainsight, etc. including creating reports, creating CTAs, and updating Account Action Plansbr 7 Experience identifying, quantifying and managing technical issues using issue tracking tools, for example JIRA or equivalentbr br Any suitable combination of education, training and experience is acceptable. Education, experience criminal background checks will be conducted.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2022-11-09

SWA Job Order End Date

2022-12-10

Sunday Edition Newspaper

Y

First Newspaper Name

The San Francisco Chronicle

First Advertisement Start Date

2022-11-27

Second Newspaper Ad Name

The San Francisco Chronicle

Second Advertisement Type

Newspaper

Second Ad Start Date

2022-12-04

Employer Website From Date

2024-01-01 00:45:58

Employer Website To Date

2024-01-01 00:45:58

Professional Organization Ad From Date

2024-01-01 00:45:58

Professional Organization Advertisement To Date

2024-01-01 00:45:58

Job Search Website From Date

2022-11-08

Job Search Website To Date

2022-11-29

Employee Referral Program From Date

2024-01-01 00:45:58

Employee Referral Program To Date

2024-01-01 00:45:58

Local Ethnic Paper From Date

2022-12-02

Local Ethnic Paper To Date

2022-12-02

Radio/TV Ad From Date

2024-01-01 00:45:58

Radio/TV Ad To Date

2024-01-01 00:45:58

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

GERMANY

Foreign Worker Birth Country

GEORGIA

Class of Admission

H-1B

Foreign Worker Education

Master's

Foreign Worker Information: Major

BUSINESS ADMINISTRATION

Foreign Worker Years of Education Completed

2011

Foreign Worker Institution of Education

ST. MARYS UNIVERSITY OF SAN ANTONIO, TEXAS

Foreign Worker Education Institution Address 1

1 CAMINO SANTA MARIA

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

SAN ANTONIO

Foreign Worker Education Institution State/Province

TX

Foreign Worker Education Institution Country

UNITED STATES OF AMERICA

Foreign Worker Education Institution Postal Code

78228

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Adriane M Rapp

Preparer Title

Immigration Counsel

Preparer Email

AthenaPERMs@eiglaw.com

Employer Information Declaration Name

Tanya Mariottini

Employer Information Declaration Title

Director, Global Mobility