Fiscal Year

2024

Case Number

A-22215-99159

Case Status

Certified-Expired

Received Date

2022-10-21

Decision Date

2023-10-16

Refile

N

Original File Date

2024-01-01 00:05:58

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

AMAZON.COM SERVICES LLC

Employer Name Slug

amazoncom-services-llc

Employer Address 1

2250 7TH AVE

Employer Address 2

Employer City

SEATTLE

Employer City Slug

seattle

Employer State

WASHINGTON

Employer State Slug

washington

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

98121

Employer Phone

2062661000

Employer Number of Employees

647500

Employer Year Commenced Business

1995

NAICS Code

454111

FW Ownership Interest

N

Employer Contact Name

JULIE EISEMANN

Employer Contact Address 1

2250 7TH AVE

Employer Contact Address 2

Employer Contact City

Seattle

Employer Contact State/Province

WASHINGTON

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

98121

Employer Contact Phone

2062661000

Employer Contact Email

amazonimmigration@amazon.com

Agent Attorney Name

GABRIELLE RASMUSSEN

Agent Attorney Firm Name

Fragomen, Del Rey, Bernsen Loewy, LLP

Agent Attorney Phone

617-574-0400

Agent Attorney Address 1

100 High Street

Agent Attorney Address 2

3rd Floor

Agent Attorney City

Boston

Agent Attorney State/Province

MASSACHUSETTS

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

2110

Agent Attorney Email

amazonperm@fragomen.com

PW Track Number

P10021286641407

PW SOC Code

11-9199

PW SOC Title

Managers, All Other

PW Skill Level

Level IV

PW Wage

174158.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2022-04-13

PW Expiration Date

2022-07-12

Wage Offer From

176500.00

Wage Offer To

238800.00

Average Salary

207650.00

Wage Unit of Pay

Year

Worksite Address 1

2021 7th Avenue

Worksite Address 2

Worksite City

Seattle

Worksite City Slug

seattle

Worksite State

WASHINGTON

Worksite Postal Code

98121

Job Title

Director, Customer Service

Job Title Slug

director-customer-service

Minimum Education

Bachelor's

Major Field of Study

Business

Required Training

N

Required Experience

Y

Required Experience Months

120

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

Economics, Engineering, or a related field

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

120

Accept Alternative Job Title

a related occupation.

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Bachelors degree or foreign equivalent in Business, Economics, Engineering, or a related field and ten years of experience in the job offered or a related occupation. Seven years of experience must include managing call centers on a global scale; demonstrated ability to conceptualize and deploy new support models andor customer engagement strategies; demonstrated project management success; demonstrated ability to hire, develop and promote top talent; experience presenting complex information in a clear and concise manner and in engaging and influencing senior executives; indepth expertise in contact center forecasting, scheduling and capacity planning; extensive experience in BPO relationship management and contract negotiation and administration. Domestic and international travel required up to 30.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2022-05-10

SWA Job Order End Date

2022-06-13

Sunday Edition Newspaper

Y

First Newspaper Name

The Seattle Times

First Advertisement Start Date

2022-05-15

Second Newspaper Ad Name

The Seattle Times

Second Advertisement Type

Newspaper

Second Ad Start Date

2022-05-22

Employer Website From Date

2022-04-27

Employer Website To Date

2022-07-27

Professional Organization Ad From Date

2024-01-01 00:05:58

Professional Organization Advertisement To Date

2024-01-01 00:05:58

Job Search Website From Date

2022-05-10

Job Search Website To Date

2022-05-26

Employee Referral Program From Date

2024-01-01 00:05:58

Employee Referral Program To Date

2024-01-01 00:05:58

Local Ethnic Paper From Date

2022-05-27

Local Ethnic Paper To Date

2022-06-02

Radio/TV Ad From Date

2024-01-01 00:05:58

Radio/TV Ad To Date

2024-01-01 00:05:58

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

INDIA

Foreign Worker Birth Country

INDIA

Class of Admission

O-1

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

COMPUTER ENGINEERING

Foreign Worker Years of Education Completed

1991

Foreign Worker Institution of Education

SHIVAJI UNIVERSITY, KOLHAPUR

Foreign Worker Education Institution Address 1

VIDYA NAGAR

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

KOLHAPUR

Foreign Worker Education Institution State/Province

MAHARASHTRA

Foreign Worker Education Institution Country

INDIA

Foreign Worker Education Institution Postal Code

416004

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

GABRIELLE RASMUSSEN

Preparer Title

Associate Attorney

Preparer Email

amazonperm@fragomen.com

Employer Information Declaration Name

DanielSarahChongli VAN DEN HANDELJENSENWU

Employer Information Declaration Title

HR Immigration