Fiscal Year

2023

Case Number

A-22138-57090

Case Status

Certified

Received Date

2022-06-15

Decision Date

2023-02-28

Refile

N

Original File Date

2023-01-01 08:04:21

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

BYNDER

Employer Name Slug

bynder

Employer Address 1

321 SUMMER STREET

Employer Address 2

1ST FLOOR

Employer City

BOSTON

Employer City Slug

boston

Employer State

MASSACHUSETTS

Employer State Slug

massachusetts

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

2210

Employer Phone

3035792498

Employer Number of Employees

323

Employer Year Commenced Business

2013

NAICS Code

541519

FW Ownership Interest

N

Employer Contact Name

Amy Hendler

Employer Contact Address 1

734 El Camino Real

Employer Contact Address 2

Employer Contact City

San Carlos

Employer Contact State/Province

CALIFORNIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

94070

Employer Contact Phone

3035792498

Employer Contact Email

amy.hendler@bynder.com

Agent Attorney Name

Raquel Liberman

Agent Attorney Firm Name

Fragomen, Del Rey, Bernsen Loewy, LLP

Agent Attorney Phone

2126888555

Agent Attorney Address 1

1400 Broadway

Agent Attorney Address 2

Agent Attorney City

New York

Agent Attorney State/Province

NEW YORK

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

10018

Agent Attorney Email

RLiberman@Fragomen.com

PW Track Number

P10021244560321

PW SOC Code

15-1121

PW SOC Title

Computer Systems Analysts

PW Skill Level

Level II

PW Wage

104021.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2022-03-07

PW Expiration Date

2022-06-30

Wage Offer From

105000.00

Wage Offer To

0.00

Average Salary

105000.00

Wage Unit of Pay

Year

Worksite Address 1

734 El Camino Real

Worksite Address 2

Worksite City

San Carlos

Worksite City Slug

san-carlos

Worksite State

CALIFORNIA

Worksite Postal Code

94070

Job Title

Senior Flagship Technical Support Lead & Internal Trainer

Job Title Slug

senior-flagship-technical-support-lead-internal-trainer

Minimum Education

Bachelor's

Major Field of Study

Any field or equivalent

Required Training

N

Required Experience

Y

Required Experience Months

36

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

36

Accept Alternative Job Title

Senior Customer Support Agent or related

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Three 3 years of experience analyzing data to create efficiencies within the technical support process. Prior experience must include three 3 years of experience utilizing digital asset management software; enhancing customer communications by highlighting areas of improvement in support ticket software; updating asset metadata as assets are uploaded, edited and removed; reviewing and enforcing guidelines for bug ticket creation, including adjusting bug information templates and identifying customer impact, reproducibility, and workarounds for custom configurations; utilizing Zendesk help desk automations and triggers to facilitate faster ticket handling and resolution; providing testing support, including configuration of asset visibility restrictions and permissions; and in performing duties, utilizing SAAS software, MAC OS, Windows, iOS, Android, Zendesk, JIRA and Common Vulnerability Scoring System calculation tool.br br Employer will accept any suitable combination of education, experience or training

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2022-03-18

SWA Job Order End Date

2022-04-20

Sunday Edition Newspaper

Y

First Newspaper Name

San Francisco Chronicle

First Advertisement Start Date

2022-04-03

Second Newspaper Ad Name

San Francisco Chronicle

Second Advertisement Type

Newspaper

Second Ad Start Date

2022-04-10

Employer Website From Date

2022-03-23

Employer Website To Date

2022-04-06

Professional Organization Ad From Date

2023-01-01 08:04:21

Professional Organization Advertisement To Date

2023-01-01 08:04:21

Job Search Website From Date

2022-04-04

Job Search Website To Date

2022-04-18

Employee Referral Program From Date

2022-03-22

Employee Referral Program To Date

2022-04-22

Local Ethnic Paper From Date

2023-01-01 08:04:21

Local Ethnic Paper To Date

2023-01-01 08:04:21

Radio/TV Ad From Date

2023-01-01 08:04:21

Radio/TV Ad To Date

2023-01-01 08:04:21

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

NETHERLANDS

Foreign Worker Birth Country

GERMANY

Class of Admission

L-1

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

BUSINESS ADMINISTRATION

Foreign Worker Years of Education Completed

2012

Foreign Worker Institution of Education

HZ UNIVERSITY OF APPLIED SCIENCES

Foreign Worker Education Institution Address 1

EDISONWEG 4

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

VLISSINGEN

Foreign Worker Education Institution State/Province

ZEELAND

Foreign Worker Education Institution Country

NETHERLANDS

Foreign Worker Education Institution Postal Code

4382

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Raquel Liberman

Preparer Title

Partner

Preparer Email

RLiberman@Fragomen.com

Employer Information Declaration Name

Robert Hickey

Employer Information Declaration Title

Chief Executive Officer