Fiscal Year

2023

Case Number

A-22166-72588

Case Status

Certified

Received Date

2022-06-15

Decision Date

2023-03-23

Refile

N

Original File Date

2023-01-01 07:58:19

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

OUTSYSTEMS, INC.

Employer Name Slug

outsystems-inc

Employer Address 1

55 THOMSON PLACE

Employer Address 2

2ND FLOOR

Employer City

BOSTON

Employer City Slug

boston

Employer State

MASSACHUSETTS

Employer State Slug

massachusetts

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

2210

Employer Phone

404-719-5091

Employer Number of Employees

423

Employer Year Commenced Business

2005

NAICS Code

511210

FW Ownership Interest

N

Employer Contact Name

Julia Andes

Employer Contact Address 1

55 Thomson Place

Employer Contact Address 2

2nd Floor

Employer Contact City

Boston

Employer Contact State/Province

MASSACHUSETTS

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

2210

Employer Contact Phone

508-471-6660

Employer Contact Email

julia.weinbaum@outsystems.com

Agent Attorney Name

Nicole A Tahtouh

Agent Attorney Firm Name

JEWELL STEWART PRATT PC

Agent Attorney Phone

415 434-1161

Agent Attorney Address 1

456 Montgomery Street

Agent Attorney Address 2

Flr 19

Agent Attorney City

San Francisco

Agent Attorney State/Province

CALIFORNIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

94104

Agent Attorney Email

nicole@jspvisa.com

PW Track Number

P10021209487242

PW SOC Code

11-2022

PW SOC Title

Sales Managers

PW Skill Level

Level II

PW Wage

124218.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2022-01-14

PW Expiration Date

2022-06-30

Wage Offer From

131750.00

Wage Offer To

178250.00

Average Salary

155000.00

Wage Unit of Pay

Year

Worksite Address 1

55 Thomson Place

Worksite Address 2

2nd Floor

Worksite City

Boston

Worksite City Slug

boston

Worksite State

MASSACHUSETTS

Worksite Postal Code

2210

Job Title

Senior Manager, Customer Success

Job Title Slug

senior-manager-customer-success

Minimum Education

Bachelor's

Major Field of Study

Computer Science, Information Systems/Technology, or closely-related

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

Y

Accept Alternative Combination Education

None

Accept Alternative Combination Education Years

3

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

12

Accept Alternative Job Title

See Box H.14.

Job Opportunity Requirements Normal

Y

Foreign Language Required

N

Specific Skills

From H10.B. Identify the job title of the acceptable alternate occupation Experience managing in at least one of the following areas within the software industry customerfacing account management, technical consulting, customer success, technical support, or enduser training.br br Supervisory duties and travel requirement were included in all notice and recruitment materials.br br From Box F.4 and F.5 The DOLs prevailing wage determination issued a level I wage of 87,693yr for the Bachelors degree and 1 year of experience requirement, and a level II wage of 124,218yr for the no degree and 3 years of experience requirements. Please note that the recruitment and notice followed the higher of the two wages assigned to the role.br br Skills Experience above must include 1 year or 3 years if qualifying without a bachelors degree working within a Subscription Business Model; tracking and measuring ROIs; communicating crossculturally in a professional environment; with enterprisebased SaaS; managing, coordinating, and selling turnkey customer software development solutions; scoping and sizing custom software development solutions for enterprise customers; and working with a lowcode development platform. Skill with hiring, managing out, building out, and scaling a team of at least 5 members across multiple time zones, in areas including customer success, technical support, software development and professional services. Skill with responding to customer escalations and risk identification and management. Skill with customer onboarding at a software technology company. Skill with implementing and overseeing Software Development Life Cycle SDLC procedures and practices. Background managing and coordinating software development projects involving the following Windowsbased systems; JBoss and IIS; Oracle technology stack and database management system; Microsoft SQL Server; MySQL; web and mobile application development technologies, including JavaScript, React, CSS, HTML, ASP .NET, ObjectiveC; and cloudbased technologies and services, including Azure and Amazon Web Services AWS. Background defining and executing customer success best practices and mentoring other team members in developing best practices. Background delivering technical presentations to customers. Background communicating crossfunctionally, including with Clevel staff, sales team leaders, customer success engineers, and account executives.br br None of these skills can be acquired in a reasonable period of onthejob training.br br From Box J.11 J.16 The beneficiary possesses a Bachelor of Science degree in Electronic Engineering from the University of Minho in Portugal, obtained on October 3, 2011; however since it was a threeyear program, it is not equivalent to a fouryear U.S. bachelors degree. This is why quot;Otherquot; has been selected.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2022-04-14

SWA Job Order End Date

2022-05-13

Sunday Edition Newspaper

Y

First Newspaper Name

The Boston Globe

First Advertisement Start Date

2022-02-27

Second Newspaper Ad Name

The Boston Globe

Second Advertisement Type

Newspaper

Second Ad Start Date

2022-03-06

Employer Website From Date

2022-02-04

Employer Website To Date

2022-06-15

Professional Organization Ad From Date

2023-01-01 07:58:19

Professional Organization Advertisement To Date

2023-01-01 07:58:19

Job Search Website From Date

2023-01-01 07:58:19

Job Search Website To Date

2023-01-01 07:58:19

Employee Referral Program From Date

2022-02-08

Employee Referral Program To Date

2022-05-13

Local Ethnic Paper From Date

2022-03-04

Local Ethnic Paper To Date

2022-03-10

Radio/TV Ad From Date

2023-01-01 07:58:19

Radio/TV Ad To Date

2023-01-01 07:58:19

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

PORTUGAL

Foreign Worker Birth Country

PORTUGAL

Class of Admission

L-1

Foreign Worker Education

Other

Foreign Worker Information: Major

ELECTRONIC ENGINEERING

Foreign Worker Years of Education Completed

2011

Foreign Worker Institution of Education

UNIVERSITY OF MINHO

Foreign Worker Education Institution Address 1

LARGO DO PAO

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

BRAGA

Foreign Worker Education Institution State/Province

Foreign Worker Education Institution Country

PORTUGAL

Foreign Worker Education Institution Postal Code

4700-314

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Nicole A Tahtouh

Preparer Title

Associate Attorney

Preparer Email

nicole@jspvisa.com

Employer Information Declaration Name

Kate Guarino

Employer Information Declaration Title

Director, People Success