All Details of Green Card Application:
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Case Number: A-21295-61857
Fiscal year: 2023
Fiscal Year
2023
Case Number
A-21295-61857
Case Status
Certified
Received Date
2021-11-04
Decision Date
2022-10-19
Refile
N
Original File Date
2023-01-01 18:17:46
Previous SWA Case Number State
Schedule A Sheepherder
N
Employer Name
WARGAMING USA, INC.
Employer Name Slug
wargaming-usa-inc
Employer Address 1
11001 LAKELINE BLVD
Employer Address 2
BLDG 2, SUITE 300
Employer City
AUSTIN
Employer City Slug
austin
Employer State
TEXAS TX
Employer State Slug
texas-tx
Employer Country
UNITED STATES OF AMERICA
Employer Postal Code
78717
Employer Phone
5122715595
Employer Number of Employees
275
Employer Year Commenced Business
2013
NAICS Code
541519
FW Ownership Interest
N
Employer Contact Name
Alyssa Mitchell
Employer Contact Address 1
11001 Lakeline Blvd.
Employer Contact Address 2
Building 2, Suite 300
Employer Contact City
Austin
Employer Contact State/Province
TEXAS
Employer Contact Country
UNITED STATES OF AMERICA
Employer Contact Postal Code
78717
Employer Contact Phone
512-271-5595 42007
Employer Contact Email
US_PERM@wargaming.net
Agent Attorney Name
Jestherlynn C Emralino
Agent Attorney Firm Name
Wolfsdorf Rosenthal LLP
Agent Attorney Phone
4153711800
Agent Attorney Address 1
248 3rd Street
Agent Attorney Address 2
Suite 433
Agent Attorney City
Oakland
Agent Attorney State/Province
CALIFORNIA TX
Agent Attorney Country
UNITED STATES OF AMERICA
Agent Attorney Postal Code
94607
Agent Attorney Email
perm-oak@wolfsdorf.com
PW Track Number
P10021048082504
PW SOC Code
43-1011
PW SOC Title
FirstLine Supervisors of Office and Administrative Support Workers
PW Skill Level
Level IV
PW Wage
81931.00
PW Unit of Pay
Year
PW Wage Source
OES
PW Determination Date
2021-07-09
PW Expiration Date
2022-06-30
Wage Offer From
81931.00
Wage Offer To
91931.00
Average Salary
86931.00
Wage Unit of Pay
Year
Worksite Address 1
651 West Washington Blvd
Worksite Address 2
Suite 600
Worksite City
Chicago
Worksite City Slug
chicago
Worksite State
ILLINOIS
Worksite Postal Code
60661
Job Title
Customer Service Manager
Job Title Slug
customer-service-manager
Minimum Education
None
Major Field of Study
Required Training
N
Required Experience
N
Required Experience Months
Accept Alternative Field of Study
N
Accept Alternative Major Field of Study
Accept Alternative Combination
N
Accept Alternative Combination Education
Accept Alternative Combination Education Years
Accept Foreign Education
N
Accept Alternative Occupation
Y
Accept Alternative Occupation Months
36
Accept Alternative Job Title
position offered or related occupation.
Job Opportunity Requirements Normal
N
Foreign Language Required
N
Specific Skills
EDUCATION Nonebr br EXPERIENCE Three 3 years of experience in the position offered or related occupation.br br SPECIAL REQUIREMENTS Experience with the following addressing and managing customer expectations at a video game studio, and game works inside of the studio to effectively address and manage customer expectations; providing expertise and advise to a team of customer service agents; working on Knowledgebase and Troubleshooter articles dedicated to players experience; Development of tools to interact between different CSM solutions ZenDesk, Backyard; Fusion software and ZenDesk for Customer Service; Hootsuite; Google Analytics; JIRA; and Confluence.
Combination Occupation
N
Offered to Applicant Foreign Worker
Y
Foreign Worker Live on Premises
N
Foreign Worker Live in Domestic Service
N
Foreign Worker Live in Domestic Service Count
Professional Occupation
Y
Application for College/University Teacher
N
SWA Job Order Start Date
2021-08-06
SWA Job Order End Date
2021-09-09
Sunday Edition Newspaper
Y
First Newspaper Name
Chicago SunTimes
First Advertisement Start Date
2021-08-08
Second Newspaper Ad Name
Chicago SunTimes
Second Advertisement Type
Newspaper
Second Ad Start Date
2021-08-15
Employer Website From Date
2023-01-01 18:17:46
Employer Website To Date
2023-01-01 18:17:46
Professional Organization Ad From Date
2023-01-01 18:17:46
Professional Organization Advertisement To Date
2023-01-01 18:17:46
Job Search Website From Date
2021-08-05
Job Search Website To Date
2021-08-20
Employee Referral Program From Date
2023-01-01 18:17:46
Employee Referral Program To Date
2023-01-01 18:17:46
Local Ethnic Paper From Date
2023-01-01 18:17:46
Local Ethnic Paper To Date
2023-01-01 18:17:46
Radio/TV Ad From Date
2021-08-11
Radio/TV Ad To Date
2021-08-11
Employer Received Payment
N
Posted Notice at Worksite
Y
Layoff in Past Six Months
N
Country of Citizenship
UNITED KINGDOM
Foreign Worker Birth Country
UNITED KINGDOM
Class of Admission
L-1
Foreign Worker Education
None
Foreign Worker Information: Major
Foreign Worker Years of Education Completed
Foreign Worker Institution of Education
Foreign Worker Education Institution Address 1
Foreign Worker Education Institution Address 2
Foreign Worker Education Institution City
Foreign Worker Education Institution State/Province
Foreign Worker Education Institution Country
Foreign Worker Education Institution Postal Code
Foreign Worker Experience with Employer
N
Foreign Worker Employer Pays for Education
N
Foreign Worker Currently Employed
Y
Employer Completed Application
N
Preparer Name
Jestherlynn C Emralino
Preparer Title
Attorney
Preparer Email
perm-oak@wolfsdorf.com
Employer Information Declaration Name
Laura Crowley
Employer Information Declaration Title
HR Business Partner