All Details of Green Card Application:

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Case Number: A-21278-54035

Fiscal year: 2023

Fiscal Year

2023

Case Number

A-21278-54035

Case Status

Certified

Received Date

2022-03-21

Decision Date

2022-11-28

Refile

N

Original File Date

2023-01-01 18:07:47

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

ZENIMAX MEDIA INC.

Employer Name Slug

zenimax-media-inc

Employer Address 1

1370 PICCARD DRIVE

Employer Address 2

STE 120

Employer City

ROCKVILLE

Employer City Slug

rockville

Employer State

MARYLAND

Employer State Slug

maryland

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

20850

Employer Phone

301-948-2200

Employer Number of Employees

1600

Employer Year Commenced Business

1999

NAICS Code

511210

FW Ownership Interest

N

Employer Contact Name

Stephanie S Wesley

Employer Contact Address 1

1370 Piccard Drive

Employer Contact Address 2

Suite 120

Employer Contact City

Rockville

Employer Contact State/Province

MARYLAND

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

20850

Employer Contact Phone

240-618-1823

Employer Contact Email

stephanie.wesley@zenimax.com

Agent Attorney Name

Allison L DeFrees

Agent Attorney Firm Name

Azarmehr Law Group

Agent Attorney Phone

512-732-0051

Agent Attorney Address 1

2720 Bee Caves Road

Agent Attorney Address 2

Agent Attorney City

Austin

Agent Attorney State/Province

TEXAS

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

78746

Agent Attorney Email

allison@algvisas.com

PW Track Number

P10021129298231

PW SOC Code

15-1121

PW SOC Title

Computer Systems Analysts

PW Skill Level

Level IV

PW Wage

118664.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2022-01-18

PW Expiration Date

2022-06-30

Wage Offer From

130000.00

Wage Offer To

0.00

Average Salary

130000.00

Wage Unit of Pay

Year

Worksite Address 1

200 International Circle

Worksite Address 2

Worksite City

Hunt Valley

Worksite City Slug

hunt-valley

Worksite State

MARYLAND

Worksite Postal Code

21030

Job Title

Customer Service Manager IV

Job Title Slug

customer-service-manager-iv

Minimum Education

None

Major Field of Study

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

Customer service experience wn gamefilm industry See H.11 below

Job Opportunity Requirements Normal

Y

Foreign Language Required

N

Specific Skills

Minimum 5 years of experience managing and developing large international, multilanguage staffing groups, in an omnichannel, multisite, and 24x7 customer support structure. Minimum 5 years of experience maintaining department operations, forecasting business and operational scenarios demand, cost, ROI, etc., and managing process improvement, as well as preparing and delivering executive reports and presentations on department direction and strategic development.br Minimum 5 years of experience working with, developing requirements for, and driving improvements in technologies required to run a global, high volume, omnichannel, multisite contact center, including contact center business systems, social media service delivery platforms, telecom, and contact management CRM systems.br Minimum 5 years of overall game or film industry experience in the Customer Service department, preferably supporting online games MMOs.br Must be able to use sound judgment and discretion to identify, evaluate and recommend technologies related to this role and partner appropriately to ensure such technologies are implemented successfully.br Background check required.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2021-09-23

SWA Job Order End Date

2021-10-25

Sunday Edition Newspaper

Y

First Newspaper Name

The Baltimore Sun

First Advertisement Start Date

2021-10-17

Second Newspaper Ad Name

The Baltimore Sun

Second Advertisement Type

Newspaper

Second Ad Start Date

2021-10-24

Employer Website From Date

2023-01-01 18:07:47

Employer Website To Date

2023-01-01 18:07:47

Professional Organization Ad From Date

2023-01-01 18:07:47

Professional Organization Advertisement To Date

2023-01-01 18:07:47

Job Search Website From Date

2021-09-28

Job Search Website To Date

2021-10-19

Employee Referral Program From Date

2023-01-01 18:07:47

Employee Referral Program To Date

2023-01-01 18:07:47

Local Ethnic Paper From Date

2021-10-21

Local Ethnic Paper To Date

2021-10-21

Radio/TV Ad From Date

2021-10-21

Radio/TV Ad To Date

2021-10-21

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

UNITED KINGDOM

Foreign Worker Birth Country

UNITED KINGDOM

Class of Admission

L-1

Foreign Worker Education

Other

Foreign Worker Information: Major

COMPUTING, MATHEMATICS, CHEMISTRY

Foreign Worker Years of Education Completed

1997

Foreign Worker Institution of Education

BRUNTCLIFFE ACADEMY

Foreign Worker Education Institution Address 1

BRUNTCLIFFE LANE

Foreign Worker Education Institution Address 2

MORLEY

Foreign Worker Education Institution City

LEEDS

Foreign Worker Education Institution State/Province

Foreign Worker Education Institution Country

UNITED KINGDOM

Foreign Worker Education Institution Postal Code

LS27 0LZ

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Allison L DeFrees

Preparer Title

Attorney

Preparer Email

allison@algvisas.com

Employer Information Declaration Name

Stephanie S Wesley

Employer Information Declaration Title

Associate Director, Immigration Risk