Fiscal Year

2023

Case Number

A-22074-25703

Case Status

Certified

Received Date

2022-03-25

Decision Date

2022-12-14

Refile

N

Original File Date

2023-01-01 18:01:55

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

TTEC Digital LLC

Employer Name Slug

ttec-digital-llc

Employer Address 1

9197 SOUTH PEORIA STREET

Employer Address 2

Employer City

ENGLEWOOD

Employer City Slug

englewood

Employer State

COLORADO

Employer State Slug

colorado

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

80112

Employer Phone

303-397-8100

Employer Number of Employees

1050

Employer Year Commenced Business

1982

NAICS Code

541512

FW Ownership Interest

N

Employer Contact Name

Neri Haynes

Employer Contact Address 1

9197 SOUTH PEORIA STREET

Employer Contact Address 2

Employer Contact City

ENGLEWOOD

Employer Contact State/Province

COLORADO

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

80112

Employer Contact Phone

303-397-8100

Employer Contact Email

immigration@ttec.com

Agent Attorney Name

L. Mabel Arroyo

Agent Attorney Firm Name

Baker, Donelson, Bearman, Caldwell Berkowitz, PC

Agent Attorney Phone

6157267387

Agent Attorney Address 1

1600 West End Ave.

Agent Attorney Address 2

Suite 2000

Agent Attorney City

Nashville

Agent Attorney State/Province

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

37203

Agent Attorney Email

marroyo@bakerdonelson.com

PW Track Number

P10021120276244

PW SOC Code

15-1199

PW SOC Title

Software Quality Assurance Engineers and Tester

PW Skill Level

Level IV

PW Wage

111280.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2021-10-25

PW Expiration Date

2022-06-30

Wage Offer From

111280.00

Wage Offer To

0.00

Average Salary

111280.00

Wage Unit of Pay

Year

Worksite Address 1

3500 American Boulevard West

Worksite Address 2

Suite 300

Worksite City

Bloomington

Worksite City Slug

bloomington

Worksite State

MINNESOTA

Worksite Postal Code

55431

Job Title

Sr. Application Engineer

Job Title Slug

sr-application-engineer

Minimum Education

Bachelor's

Major Field of Study

Computer Science, Computer Information Systems, Electrical/Electronics Engineering or related field

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

System Engineer, Principal Engineer, Migration Architect, Purecloud Enablement Lead or related occup

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Requires a bachelors degree or higher in Computer Science, Computer Information Systems, ElectricalElectronics Engineering or related field and a minimum of 5 years of experience supportingimplementing call centers on the PureConnect or CIC platform along with ICCE Interaction Center Certified Engineer certification. Knowledge of CTI, PBX, ACD, IVR, CRM, VoIP communication technologies, SIP networking protocols like TCPIP, programming concepts and relational databases. Travel required to unanticipated sites in the U.S.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2021-11-15

SWA Job Order End Date

2021-12-20

Sunday Edition Newspaper

Y

First Newspaper Name

Star Tribune

First Advertisement Start Date

2021-11-21

Second Newspaper Ad Name

Star Tribune

Second Advertisement Type

Newspaper

Second Ad Start Date

2021-11-28

Employer Website From Date

2021-10-29

Employer Website To Date

2022-01-03

Professional Organization Ad From Date

2023-01-01 18:01:55

Professional Organization Advertisement To Date

2023-01-01 18:01:55

Job Search Website From Date

2021-11-15

Job Search Website To Date

2021-11-29

Employee Referral Program From Date

2023-01-01 18:01:55

Employee Referral Program To Date

2023-01-01 18:01:55

Local Ethnic Paper From Date

2021-11-18

Local Ethnic Paper To Date

2021-11-18

Radio/TV Ad From Date

2023-01-01 18:01:55

Radio/TV Ad To Date

2023-01-01 18:01:55

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

INDIA

Foreign Worker Birth Country

INDIA

Class of Admission

H-1B

Foreign Worker Education

Master's

Foreign Worker Information: Major

INFORMATION AND COMMUNICATION SCIENCES

Foreign Worker Years of Education Completed

2006

Foreign Worker Institution of Education

BALL STATE UNIVERSITY

Foreign Worker Education Institution Address 1

2000 W UNIVERSITY AVE.

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

MUNCIE

Foreign Worker Education Institution State/Province

IN

Foreign Worker Education Institution Country

UNITED STATES OF AMERICA

Foreign Worker Education Institution Postal Code

47306

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

L. Mabel Arroyo

Preparer Title

Shareholder

Preparer Email

marroyo@bakerdonelson.com

Employer Information Declaration Name

Sarah Klaas

Employer Information Declaration Title

Director, Human Capital