Fiscal Year

2022

Case Number

A-21195-17217

Case Status

Certified-Expired

Received Date

2021-07-29

Decision Date

2022-01-21

Refile

N

Original File Date

2022-01-01 10:48:14

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

GENESYS CLOUD SERVICES, INC.

Employer Name Slug

genesys-cloud-services-inc

Employer Address 1

1302 EL CAMINO REAL

Employer Address 2

Employer City

MENLO PARK

Employer City Slug

menlo-park

Employer State

CALIFORNIA

Employer State Slug

california

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

94025

Employer Phone

8013605657

Employer Number of Employees

820

Employer Year Commenced Business

1990

NAICS Code

517919

FW Ownership Interest

N

Employer Contact Name

Patricia Stoddard

Employer Contact Address 1

6975 Union Park Avenue

Employer Contact Address 2

Suite 600

Employer Contact City

Cottonwood Heights

Employer Contact State/Province

UTAH

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

84047

Employer Contact Phone

8013605657

Employer Contact Email

patricia.stoddard@genesys.com

Agent Attorney Name

Chrystal C Green

Agent Attorney Firm Name

Jackson Hertogs LLP

Agent Attorney Phone

(415) 986-4559

Agent Attorney Address 1

909 Montgomery Street

Agent Attorney Address 2

Suite 200

Agent Attorney City

San Francisco

Agent Attorney State/Province

CALIFORNIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

94133

Agent Attorney Email

cgreen@jackson-hertogs.com

PW Track Number

P10020346952197

PW SOC Code

15-1133

PW SOC Title

Software Developers, Systems Software

PW Skill Level

Level II

PW Wage

90147.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2021-04-22

PW Expiration Date

2021-07-21

Wage Offer From

98600.00

Wage Offer To

0.00

Average Salary

98600.00

Wage Unit of Pay

Year

Worksite Address 1

4307 Emperor Blvd

Worksite Address 2

Suite 300

Worksite City

Durham

Worksite City Slug

durham

Worksite State

NORTH CAROLINA

Worksite Postal Code

27703

Job Title

Staff Engineer, Production Operations

Job Title Slug

staff-engineer-production-operations

Minimum Education

Master's

Major Field of Study

Telecommunications

Required Training

N

Required Experience

Y

Required Experience Months

12

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

Fields related to Telecommunications

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

12

Accept Alternative Job Title

Job offered or related occupation

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Must have at least 1 year of prior work experience in each of the followingbr 1. Utilizing call centers technologies, including Cisco, Avaya, Aspect, and NICE.br 2. Avaya technologies, including Avaya IP Telephony, Avaya PBX, Avaya Dialer PCS, Avaya IVR Voice Portal, Avaya AES.br 3. Providing technical information to customers regarding following protocols H.323, SIP, VoIP, Voice Codecs, ISDN PRI, BRI, and T1.br 4. Supporting clients on major technical escalations oncall, as well as onsite, using Empirix Hammer Call Analyzer, Wireshark, WinSCP and Putty.br br Telecommuting allowed for this positionbr br Significant travel fully reimbursed by employer

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2021-05-13

SWA Job Order End Date

2021-06-18

Sunday Edition Newspaper

Y

First Newspaper Name

Raleigh News Observer

First Advertisement Start Date

2021-05-23

Second Newspaper Ad Name

Raleigh News Observer

Second Advertisement Type

Newspaper

Second Ad Start Date

2021-05-30

Employer Website From Date

2021-05-19

Employer Website To Date

2021-06-03

Professional Organization Ad From Date

2022-01-01 10:48:14

Professional Organization Advertisement To Date

2022-01-01 10:48:14

Job Search Website From Date

2021-05-21

Job Search Website To Date

2021-06-04

Employee Referral Program From Date

2022-01-01 10:48:14

Employee Referral Program To Date

2022-01-01 10:48:14

Local Ethnic Paper From Date

2021-05-28

Local Ethnic Paper To Date

2021-05-28

Radio/TV Ad From Date

2022-01-01 10:48:14

Radio/TV Ad To Date

2022-01-01 10:48:14

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

INDIA

Foreign Worker Birth Country

INDIA

Class of Admission

H-1B

Foreign Worker Education

Master's

Foreign Worker Information: Major

TELECOMMUNICATIONS

Foreign Worker Years of Education Completed

2014

Foreign Worker Institution of Education

UNIVERSITY OF MARYLAND

Foreign Worker Education Institution Address 1

COLLEGE PARK

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

COLLEGE PARK

Foreign Worker Education Institution State/Province

MD

Foreign Worker Education Institution Country

UNITED STATES OF AMERICA

Foreign Worker Education Institution Postal Code

20742

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Chrystal Green

Preparer Title

Attorney

Preparer Email

cgreen@jackson-hertogs.com

Employer Information Declaration Name

Patricia Stoddard

Employer Information Declaration Title

Senior Immigration Specialist