Fiscal Year

2021

Case Number

A-20328-24301

Case Status

Certified

Received Date

2020-12-23

Decision Date

2021-06-28

Refile

N

Original File Date

2021-01-01 09:43:17

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

SERVICENOW, INC.

Employer Name Slug

servicenow-inc

Employer Address 1

2225 LAWSON LANE

Employer Address 2

Employer City

SANTA CLARA

Employer City Slug

santa-clara

Employer State

CALIFORNIA

Employer State Slug

california

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

95054

Employer Phone

6692622422

Employer Number of Employees

12100

Employer Year Commenced Business

2004

NAICS Code

541511

FW Ownership Interest

N

Employer Contact Name

Roxana Orozco

Employer Contact Address 1

2225 LAWSON LANE

Employer Contact Address 2

Employer Contact City

SANTA CLARA

Employer Contact State/Province

CALIFORNIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

95054

Employer Contact Phone

858-720-0477

Employer Contact Email

roxana.orozco@servicenow.com

Agent Attorney Name

Jennifer Kristin Lin Nevarez

Agent Attorney Firm Name

Fragomen, Del Rey, Bernsen Loewy, LLP

Agent Attorney Phone

408-919-0600

Agent Attorney Address 1

2121 Tasman Drive

Agent Attorney Address 2

Agent Attorney City

Santa Clara

Agent Attorney State/Province

CALIFORNIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

95054

Agent Attorney Email

servicenow@fragomen.com

PW Track Number

P10019261059190

PW SOC Code

13-2099

PW SOC Title

Financial Specialists, All Other

PW Skill Level

Level IV

PW Wage

90355.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2020-01-22

PW Expiration Date

2020-06-30

Wage Offer From

136650.00

Wage Offer To

0.00

Average Salary

136650.00

Wage Unit of Pay

Year

Worksite Address 1

4810 Eastgate Mall

Worksite Address 2

Worksite City

San Diego

Worksite City Slug

san-diego

Worksite State

CALIFORNIA

Worksite Postal Code

92121

Job Title

Manager, Problem Management

Job Title Slug

manager-problem-management

Minimum Education

Bachelor's

Major Field of Study

Computer Science

Required Training

N

Required Experience

Y

Required Experience Months

60

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

Related field

Accept Alternative Combination

Y

Accept Alternative Combination Education

None

Accept Alternative Combination Education Years

9

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

In job offered or related occupation.

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Employer will accept one 1 year towards each year missing towards a fouryear Bachelors degree. Experience with or knowledge of the following can be gained concurrently with required experience andor through education Problem management processes in a dynamic cloud service environment; experience driving 5whys or similar technical problem analysis methods; strong understanding or experience supporting software as a service SaaS, platform as a service PaaS or infrastructure as a service IaaS; working knowledge and applied skills in ITIL, preferably ITIL v3, change, incident and problem management; and use of query and report generating logic or MS excel experience for data research and analysis tasks.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2020-06-30

SWA Job Order End Date

2020-08-02

Sunday Edition Newspaper

Y

First Newspaper Name

The San Diego UnionTribune

First Advertisement Start Date

2020-10-18

Second Newspaper Ad Name

The San Diego UnionTribune

Second Advertisement Type

Newspaper

Second Ad Start Date

2020-10-25

Employer Website From Date

2021-01-01 09:43:17

Employer Website To Date

2021-01-01 09:43:17

Professional Organization Ad From Date

2021-01-01 09:43:17

Professional Organization Advertisement To Date

2021-01-01 09:43:17

Job Search Website From Date

2020-10-12

Job Search Website To Date

2020-10-26

Employee Referral Program From Date

2020-08-11

Employee Referral Program To Date

2020-08-28

Local Ethnic Paper From Date

2020-10-22

Local Ethnic Paper To Date

2020-10-22

Radio/TV Ad From Date

2021-01-01 09:43:17

Radio/TV Ad To Date

2021-01-01 09:43:17

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

NETHERLANDS

Foreign Worker Birth Country

NETHERLANDS

Class of Admission

L-1

Foreign Worker Education

None

Foreign Worker Information: Major

Foreign Worker Years of Education Completed

Foreign Worker Institution of Education

Foreign Worker Education Institution Address 1

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

Foreign Worker Education Institution State/Province

Foreign Worker Education Institution Country

Foreign Worker Education Institution Postal Code

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Kristi Jennifer Nevarez Lin

Preparer Title

Attorneys at Law

Preparer Email

servicenow@fragomen.com

Employer Information Declaration Name

Roxana Orozco

Employer Information Declaration Title

Global Immigration Specialist