Fiscal Year

2021

Case Number

A-20248-96403

Case Status

Certified

Received Date

2020-09-04

Decision Date

2021-04-16

Refile

N

Original File Date

2021-01-01 09:14:07

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

E2OPEN, LLC

Employer Name Slug

e2open-llc

Employer Address 1

9600 GREAT HILLS TRAIL

Employer Address 2

SUITE 300E

Employer City

AUSTIN

Employer City Slug

austin

Employer State

TEXAS

Employer State Slug

texas

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

78759

Employer Phone

1-866-432-6736

Employer Number of Employees

556

Employer Year Commenced Business

2000

NAICS Code

541990

FW Ownership Interest

N

Employer Contact Name

Catalina Flores

Employer Contact Address 1

9600 Great Hills Trail

Employer Contact Address 2

Suite 300E

Employer Contact City

Austin

Employer Contact State/Province

TEXAS

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

78759

Employer Contact Phone

512-425-3556

Employer Contact Email

Catalina.flores@e2open.com

Agent Attorney Name

Kathleen M Lopez

Agent Attorney Firm Name

Weaver Schlenger LLP

Agent Attorney Phone

415 395-9331

Agent Attorney Address 1

550 Montgomery Street

Agent Attorney Address 2

Ste 650

Agent Attorney City

San Francisco

Agent Attorney State/Province

CALIFORNIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

94111

Agent Attorney Email

klopez@wsmimmigration.com

PW Track Number

P1001932456188

PW SOC Code

15-1121

PW SOC Title

Computer Systems Analysts

PW Skill Level

Level IV

PW Wage

106600.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2020-03-12

PW Expiration Date

2020-06-30

Wage Offer From

114400.00

Wage Offer To

160000.00

Average Salary

137200.00

Wage Unit of Pay

Year

Worksite Address 1

9600 Great Hills Trail

Worksite Address 2

Suite 300E

Worksite City

Austin

Worksite City Slug

austin

Worksite State

TEXAS

Worksite Postal Code

78759

Job Title

Customer Success Manager

Job Title Slug

customer-success-manager

Minimum Education

Bachelor's

Major Field of Study

Computer Science, Computer Engineering, Information Technology or a related field

Required Training

N

Required Experience

N

Required Experience Months

Accept Alternative Field of Study

N

Accept Alternative Major Field of Study

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

60

Accept Alternative Job Title

See Section H.14.

Job Opportunity Requirements Normal

Y

Foreign Language Required

N

Specific Skills

The position indicated at Section H.3. requires a Bachelors degree in Computer Science, Computer Engineering, Information Technology or a related field, and five years of customer success management or similar customerfacing experience, including at least two of the following professional services, development, sales, or customer support. Experience also must include Five years of experience in supporting supply chain solutions; Five years of experience in a customerfacing technical support role; Participating in QBR and customerfacing meetings; and Working crossfunctionally to drive resolution of technical issues.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2020-05-22

SWA Job Order End Date

2020-06-22

Sunday Edition Newspaper

Y

First Newspaper Name

The Austin AmericanStatesman

First Advertisement Start Date

2020-07-19

Second Newspaper Ad Name

The Austin AmericanStatesman

Second Advertisement Type

Newspaper

Second Ad Start Date

2020-07-26

Employer Website From Date

2021-01-01 09:14:07

Employer Website To Date

2021-01-01 09:14:07

Professional Organization Ad From Date

2021-01-01 09:14:07

Professional Organization Advertisement To Date

2021-01-01 09:14:07

Job Search Website From Date

2020-06-30

Job Search Website To Date

2020-07-15

Employee Referral Program From Date

2021-01-01 09:14:07

Employee Referral Program To Date

2021-01-01 09:14:07

Local Ethnic Paper From Date

2020-07-24

Local Ethnic Paper To Date

2020-07-24

Radio/TV Ad From Date

2021-01-01 09:14:07

Radio/TV Ad To Date

2021-01-01 09:14:07

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

MALAYSIA

Foreign Worker Birth Country

MALAYSIA

Class of Admission

L-1

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

INFORMATION TECHNOLOGY U.S. EQUIVALENT

Foreign Worker Years of Education Completed

2006

Foreign Worker Institution of Education

MULTIMEDIA UNIVERSITY

Foreign Worker Education Institution Address 1

JALAN AYER KEROH LAMA

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

BUKIT BERUANG

Foreign Worker Education Institution State/Province

MALACCA

Foreign Worker Education Institution Country

MALAYSIA

Foreign Worker Education Institution Postal Code

75450

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Kathleen M Lopez

Preparer Title

Attorney at Law

Preparer Email

klopez@wsmimmigration.com

Employer Information Declaration Name

Deborah Smith

Employer Information Declaration Title

Executive Vice President, Human Resources