Fiscal Year

2021

Case Number

A-20134-53770

Case Status

Certified-Expired

Received Date

2020-05-27

Decision Date

2020-11-02

Refile

N

Original File Date

2021-01-01 08:48:55

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

MICROSOFT CORPORATION

Employer Name Slug

microsoft-corporation

Employer Address 1

ONE MICROSOFT WAY

Employer Address 2

Employer City

REDMOND

Employer City Slug

redmond

Employer State

WASHINGTON

Employer State Slug

washington

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

98052

Employer Phone

425-538-3872

Employer Number of Employees

83562

Employer Year Commenced Business

1975

NAICS Code

511210

FW Ownership Interest

N

Employer Contact Name

Ivan Ariza

Employer Contact Address 1

One Microsoft Way

Employer Contact Address 2

Employer Contact City

Redmond

Employer Contact State/Province

WASHINGTON

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

98052

Employer Contact Phone

425-538-3872 83872

Employer Contact Email

msperm@microsoft.com

Agent Attorney Name

Elizabeth Poh

Agent Attorney Firm Name

MacDonald Hoague Bayless

Agent Attorney Phone

2066221604

Agent Attorney Address 1

705 Second Avenue

Agent Attorney Address 2

Suite 1500

Agent Attorney City

Seattle

Agent Attorney State/Province

WASHINGTON

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

98104

Agent Attorney Email

elizabethp@mhb.com

PW Track Number

P10020058358750

PW SOC Code

15-1142

PW SOC Title

Network and Computer Systems Administrators

PW Skill Level

Level III

PW Wage

91686.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2020-05-12

PW Expiration Date

2020-08-10

Wage Offer From

104500.00

Wage Offer To

124500.00

Average Salary

114500.00

Wage Unit of Pay

Year

Worksite Address 1

7100 North State Highway 161

Worksite Address 2

Worksite City

Irving

Worksite City Slug

irving

Worksite State

TEXAS

Worksite Postal Code

75039

Job Title

Support Engineer, Technical Advisor

Job Title Slug

support-engineer-technical-advisor

Minimum Education

Master's

Major Field of Study

Comp. Sci., Eng., Info. Sys., Info. Sys. Engineering, or a related field

Required Training

N

Required Experience

Y

Required Experience Months

36

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

Comp. Sci., Eng., Info. Sys., Info. Sys. Engineering, or a related field

Accept Alternative Combination

Y

Accept Alternative Combination Education

Bachelor's

Accept Alternative Combination Education Years

5

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

36

Accept Alternative Job Title

Any computer related job title

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Primary Requirements Masters or foreign equivalent degree in Computer Science, Engineering, Information Systems, Information Systems Engineering, or a related field. Three years of experience in providing technical support for web apps and services. Also requires education or experience in Mixed ClientService Environment; Managing technical support of escalated customer cases; Executing customer support case reviews to improve timeliness and identify improvements in technical, soft skills, and policy adherence, and to identify knowledge gaps and technical training for IT support staff; Developing and delivering technical procedures, manuals, and training; Technical writing, including the development of technical product documentation; ASP.NET; and Researching and resolving IIS issues related to setup, configuration, and performance.br br Alternative Requirements Bachelors or foreign equivalent degree in Computer Science, Engineering, Information Systems, Information Systems Engineering, or a related field. Five years of progressive, postbaccalaureate experience in providing technical support for web apps and services. Also requires education or experience in Mixed ClientService Environment; Managing technical support of escalated customer cases; Executing customer support case reviews to improve timeliness and identify improvements in technical, soft skills, and policy adherence, and to identify knowledge gaps and technical training for IT support staff; Developing and delivering technical procedures, manuals, and training; Technical writing, including the development of technical product documentation; ASP.NET; and Researching and resolving IIS issues related to setup, configuration, and performance.br br Any suitable combination of education, training, or experience is acceptable.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2020-02-26

SWA Job Order End Date

2020-03-31

Sunday Edition Newspaper

Y

First Newspaper Name

The Dallas Morning News

First Advertisement Start Date

2020-02-23

Second Newspaper Ad Name

The Dallas Morning News

Second Advertisement Type

Newspaper

Second Ad Start Date

2020-03-01

Employer Website From Date

2021-01-01 08:48:55

Employer Website To Date

2021-01-01 08:48:55

Professional Organization Ad From Date

2020-03-01

Professional Organization Advertisement To Date

2020-03-01

Job Search Website From Date

2020-03-02

Job Search Website To Date

2020-03-12

Employee Referral Program From Date

2021-01-01 08:48:55

Employee Referral Program To Date

2021-01-01 08:48:55

Local Ethnic Paper From Date

2020-03-06

Local Ethnic Paper To Date

2020-03-06

Radio/TV Ad From Date

2021-01-01 08:48:55

Radio/TV Ad To Date

2021-01-01 08:48:55

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

ARGENTINA

Foreign Worker Birth Country

ARGENTINA

Class of Admission

L-1

Foreign Worker Education

Bachelor's

Foreign Worker Information: Major

INFORMATION SYSTEMS ENGINEERING

Foreign Worker Years of Education Completed

2002

Foreign Worker Institution of Education

UNIVERSIDAD TECNOLOGICA NACIONAL

Foreign Worker Education Institution Address 1

FACULTAD REGIONAL DELTA

Foreign Worker Education Institution Address 2

SAN MARTIN 1171

Foreign Worker Education Institution City

CAMPANA

Foreign Worker Education Institution State/Province

BA

Foreign Worker Education Institution Country

ARGENTINA

Foreign Worker Education Institution Postal Code

2804

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Elizabeth Poh

Preparer Title

Attorney

Preparer Email

elizabethp@mhb.com

Employer Information Declaration Name

Ivan Ariza

Employer Information Declaration Title

Microsoft InHouse Corporate Attorney