Fiscal Year

2024

Case Number

A-23130-39900

Case Status

Certified

Received Date

2023-05-26

Decision Date

2024-06-14

Refile

N

Original File Date

2024-01-01 01:39:31

Previous SWA Case Number State

Schedule A Sheepherder

N

Employer Name

SERVICENOW, INC.

Employer Name Slug

servicenow-inc

Employer Address 1

2225 LAWSON LANE

Employer Address 2

Employer City

SANTA CLARA

Employer City Slug

santa-clara

Employer State

CALIFORNIA

Employer State Slug

california

Employer Country

UNITED STATES OF AMERICA

Employer Postal Code

95054

Employer Phone

6692622422

Employer Number of Employees

10870

Employer Year Commenced Business

2004

NAICS Code

541511

FW Ownership Interest

N

Employer Contact Name

Sergio / Kayla Contreras / Arroyave

Employer Contact Address 1

2225 LAWSON LANE

Employer Contact Address 2

Employer Contact City

SANTA CLARA

Employer Contact State/Province

CALIFORNIA

Employer Contact Country

UNITED STATES OF AMERICA

Employer Contact Postal Code

95054

Employer Contact Phone

408-501-8550

Employer Contact Email

scym@servicenow.com

Agent Attorney Name

Michelle Andrea Erum A ChowRushChoudhry

Agent Attorney Firm Name

Fragomen, Del Rey, Bernsen Loewy, LLP

Agent Attorney Phone

408-919-0600

Agent Attorney Address 1

2755 Orchard Parkway

Agent Attorney Address 2

Agent Attorney City

San Jose

Agent Attorney State/Province

CALIFORNIA

Agent Attorney Country

UNITED STATES OF AMERICA

Agent Attorney Postal Code

95134

Agent Attorney Email

servicenowperm@fragomen.com

PW Track Number

P10022012825564

PW SOC Code

15-1231.00

PW SOC Title

Computer Network Support Specialists

PW Skill Level

Level IV

PW Wage

79414.00

PW Unit of Pay

Year

PW Wage Source

OES

PW Determination Date

2022-11-14

PW Expiration Date

2023-06-30

Wage Offer From

109200.00

Wage Offer To

120200.00

Average Salary

114700.00

Wage Unit of Pay

Year

Worksite Address 1

12900 Science Drive

Worksite Address 2

Worksite City

Orlando

Worksite City Slug

orlando

Worksite State

FLORIDA

Worksite Postal Code

32826

Job Title

Technical Support Engineer

Job Title Slug

technical-support-engineer

Minimum Education

Master's

Major Field of Study

Computer Science or related field

Required Training

N

Required Experience

Y

Required Experience Months

36

Accept Alternative Field of Study

Y

Accept Alternative Major Field of Study

Computer Science or related field

Accept Alternative Combination

N

Accept Alternative Combination Education

Accept Alternative Combination Education Years

Accept Foreign Education

Y

Accept Alternative Occupation

Y

Accept Alternative Occupation Months

36

Accept Alternative Job Title

In job offered, or as a Cloud Engineer, System a. DevOps Engineer, Systems Eng., or rel. occupation

Job Opportunity Requirements Normal

N

Foreign Language Required

N

Specific Skills

Masters or foreign degree equivalent in Computer Science or related field and three 3 years of experience in job offered, or as a Cloud Engineer, System and DevOps Engineer, Systems Engineer, or related occupation.br br Special skillsbr br 1. JavaScript andor Python;br 2. SaaS Support;br 3. Complete understanding of ITSM or ITIL Framework;br 4. PowerShell;br 5. WMI;br 6. Java writingdebugging objectoriented code;br 7. Network Concepts LDAPActive Directory, SSO.

Combination Occupation

N

Offered to Applicant Foreign Worker

Y

Foreign Worker Live on Premises

N

Foreign Worker Live in Domestic Service

N

Foreign Worker Live in Domestic Service Count

Professional Occupation

Y

Application for College/University Teacher

N

SWA Job Order Start Date

2022-12-13

SWA Job Order End Date

2023-01-17

Sunday Edition Newspaper

Y

First Newspaper Name

Orlando Sentinel

First Advertisement Start Date

2023-03-12

Second Newspaper Ad Name

Orlando Sentinel

Second Advertisement Type

Newspaper

Second Ad Start Date

2023-03-19

Employer Website From Date

2024-01-01 01:39:31

Employer Website To Date

2024-01-01 01:39:31

Professional Organization Ad From Date

2023-03-09

Professional Organization Advertisement To Date

2023-03-23

Job Search Website From Date

2023-03-09

Job Search Website To Date

2023-03-23

Employee Referral Program From Date

2024-01-01 01:39:31

Employee Referral Program To Date

2024-01-01 01:39:31

Local Ethnic Paper From Date

2023-03-15

Local Ethnic Paper To Date

2023-03-21

Radio/TV Ad From Date

2024-01-01 01:39:31

Radio/TV Ad To Date

2024-01-01 01:39:31

Employer Received Payment

N

Posted Notice at Worksite

Y

Layoff in Past Six Months

N

Country of Citizenship

INDIA

Foreign Worker Birth Country

INDIA

Class of Admission

H-1B

Foreign Worker Education

Master's

Foreign Worker Information: Major

COMPUTER SCIENCE

Foreign Worker Years of Education Completed

2015

Foreign Worker Institution of Education

NORTHWESTERN POLYTECHNIC UNIVERSITY

Foreign Worker Education Institution Address 1

47671 WESTINGHOUSE DR

Foreign Worker Education Institution Address 2

Foreign Worker Education Institution City

FREMONT

Foreign Worker Education Institution State/Province

CA

Foreign Worker Education Institution Country

UNITED STATES OF AMERICA

Foreign Worker Education Institution Postal Code

94539

Foreign Worker Experience with Employer

N

Foreign Worker Employer Pays for Education

N

Foreign Worker Currently Employed

Y

Employer Completed Application

N

Preparer Name

Michelle AndreaErum A Chow Rush Choudhry

Preparer Title

Attorneys at Law

Preparer Email

servicenowperm@fragomen.com

Employer Information Declaration Name

SergioKayla Contreras Arroyave

Employer Information Declaration Title

Global Mob. Mgr. Senior GM Specialist